Product Manager, Remittance at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Product Manager, Remittance

Location: Lagos

About the Job

• This role will be responsible for driving product strategy, market execution, customer experience, partner integrations, and operational efficiency for cross border payment and remittance services

Responsibilities
Product Strategy & Design:

• Define and evolve the vision and roadmap for remittance features tailored to intra-Africa and Diaspora -to- Africa corridors.
• Translate customer problems into scalable product solutions with high availability, low latency, and transparency.
• Continuously assess market trends, competitor landscape, customer needs, and regulatory dynamics to evolve the product.
• Define Product Strategy and Growth path

Product Development & Delivery:

• Translate product strategy into actionable requirements and work closely with Engineering, Design, Operations, Compliance, and other teams to ensure timely and high-quality delivery.
• Drive seamless integration of payout partners (wallets, bank accounts, cash pick-up, bill payments) in existing and new corridors.
• Prioritize feature backlog and lead Agile ceremonies for the product.

Growth & Performance:

• Define and track key product metrics (KPIs) acquisition, retention, revenue, transaction success rates, turnaround time.
• Collaborate with Marketing, Sales, and Business Development teams to drive customer adoption and market penetration
• Work closely with internal payments infrastructure, risk, and compliance teams to ensure operational excellence.

Operations & Treasury Integration:

• Partner with treasury and finance teams to design seamless liquidity management and FX conversion flows.
• Understand and help define Operational Value Stream
• Build tools and workflows that support reconciliation, dispute resolution, and regulatory reporting.

Compliance & Risk:

• Ensure full compliance to regulations in all corridors of operations
• Interface with internal risk teams to monitor velocity rules, fraud signals, chargeback trends, and transaction thresholds.
• Embed regulatory flexibility to support corridor-by-corridor compliance (e.g., BN in Nigeria, FCA in the UK, etc.).

Partnerships & Pay-out Infrastructure:

• Collaborate with banking partners, mobile money operators, and pay-out aggregators across key corridors.
• Work with engineering to integrate APIs for cash pickup, mobile wallet disbursement, or direct- to-bank transfers.
• Co-design SLAs, fallback protocols, and alerting mechanisms to guarantee high delivery success rates.

Stakeholder Management:

• Act as primary product lead in cross-functional forums with Compliance, Risk, Finance, Operations, Engineering, and Marketing.
• Maintain strong relationships with third-party partners and regulators as required.

Educational Qualifications and Experience

• Minimum of a Bachelor’s Degree in Business Administration/ Computer/System/ Electrical/ Electronic Engineering/ Computer Science or a related STEM discipline
• Certified Product Manager and/or Owner certification
• Scaled Agile Framework
• 5+ years’ experience building and/or operating remittance, cross-border payments, or treasury platforms.
• Deep understanding of fund flow, settlement, reconciliation, and FX mechanics in financial services.
• Prior experience working with treasury ops, compliance teams, and banking partners.
• Ability to write detailed product specs and process flows— especially around failure handling, retries, refunds, or reversals.
• Excellent communicator who can bridge the gap between engineering, finance, risk, and customer-facing teams.
• Working knowledge of regulatory frameworks governing remittances in key African and diaspora corridors.

Application Closing Date
Not Specified.