Client Service Representative Intern at LD & D Consulting

LD&D Consulting is a project management consulting firm that specialises in turning key projects into success by working collaboratively with clients and key stakeholders. Our specialist project management team consists of seasoned consultants across various industries. We offer project management consulting, recruiting, Training and Development, HR outsourcing, and payroll services across various industries, including Telecoms, IT, Construction, Transportation, Energy, Sports, Environmental and Health care, Banking & Finance, Services, and Consulting in both private and public sectors. We provide the best candidates for your recruiting needs by leveraging 25 years of experience working in various industries and closely working with you to understand your requirements.

We are recruiting to fill the position below:

Job Title: Client Service Representative Intern

Location: Victoria Island, Lagos
Employment Type: Internship

About the Role

• We are seeking a proactive and detail-oriented Client Service Relationship Intern to support our customer-facing operations.
• In this role, you’ll assist in managing client inquiries, maintaining client relationships, and ensuring a consistently positive client experience.
• You’ll work alongside experienced client service professionals, supporting them with documentation, follow-ups, and resolving minor issues efficiently.

Key Responsibilities

• Assist in handling and responding to client inquiries promptly and professionally.
• Support client service representatives with administrative tasks and follow-ups.
• Help maintain accurate client records and documentation.
• Collaborate with internal teams to ensure timely resolution of client issues.
• Contribute to maintaining high levels of client satisfaction and engagement.
• Learn and apply basic CRM (Customer Relationship Management) principles.

Job Requirements

• Candidates should possess a Bachelor's Degree with 0–1 year of experience (entry-level; internship experience is a plus).
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and a positive attitude.
• Attention to detail and the ability to multitask.
• Basic knowledge of CRM systems is a plus.
• Eagerness to learn and grow in a fast-paced environment.
• Ability to work collaboratively in a team setting.

What We Offer

• Monthly stipend of NGN100,000.
• Internship completion certificate.
• Potential for full-time employment upon successful completion.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: precious@ldd-consulting.com using the Job Title as the subject of the email.