System Engineers and Software Developers at Vitel Wireless Limited (Abuja and Lagos)

Vitel Wireless Limited has become a renowned company in the industry for our expertise and has contributed to several standards and innovations in data gathering and analysis in the African continent. Vitel has a Private Network Lines (Local Exchange Operator) service license and has had experience in the telecommunication business. Our vision is to leverage the dominance of large telecom operators in delivering cost-efficient services and establish interoperability with these operators for new, fast-growing services to the consumer.

We are recruiting to fill the position below:

Job Title: System Engineer and Software Developer

Locations: Abuja (FCT) and Lagos
Employment Type: Full-time

Job Summary

• System Engineers and Software Developers with strong technical knowledge of high-end mobile network applications such as OSS/BSS, CRM, IVR, PBX applications and switches work.
• Selected candidates will be part of the team focused on managing and extending applications used in customer management and support.

Responsibilities

• Learn and become subject experts on the various applications used by Vitel Wireless for customer management and support including those of OSS/BSS, CRM, IVR, PBX, and others
• Troubleshoot network issues and outages and implement solutions to prevent recurrence as part of higher customer experiences.
• Collaborate with other engineering groups to ensure our network infrastructure continues to support applications and services effectively.
• Monitor network performance and integrity and adjust as needed to ensure optimal performance and reliability of those applications.
• Provide technical support and guidance to other team members, field agents, and customer support team.
• Participate in on-call rotation for network support.
• Build tools in support of network data analysis and production execution
• Analyze data to diagnose and identify root causes of network and tooling issues.

Requirements

• HND or bachelor’s degree in Computer Science, relevant technical field, or equivalent professional experience.
• 3+ years of professional experience in network support, with a focus on backbone and Internet routing.
• 3+ years experience in understanding and mitigating network hardware and topology failures.
• Proficiency in use of one or more OSS/BSS, CRM, PBX, IVR, SIP or other similarapplications used in customer management and support.

Preferred Qualifications:

• Experience with more than one of the OSS/BSS, CRM, PBX, IVR, SIP or other similar applications used in customer management and support.
• Experience with applications used for supporting networking systems.
• Experience with secure tunneling and VPN protocols.
• Experience with network function virtualization, SDN applications and protocols.

Salary
N200,000 - N300,000 Monthly.

Application Closing Date
10th June, 2025.

How to Apply
Interested and qualified candidates should send their CV to: jobs411@vitelwireless.com using Job Title as the subject of the mail.