Hapag-Lloyd - With a fleet of 258 modern container ships and a total transport capacity of 1.9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. The Company has around 14,000 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2,9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 115 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. Hapag-Lloyd is one of the leading operators in the Transatlantic, Middle East, Latin America and Intra-America trades.
We are recruiting to fill the position below:
Job Title: Inland Steering Manager, Area Central Africa
Job ID: 1992389 Location: Lagos
Reports to: Area Sales Director
Position Overview
As the Manager, you will act as the bridge function between Area Sales and Operations with the aim to increase profitable Inland volume and optimize Inland product portfolio.
You will help develop the Area Inland strategy and define Area-level Inland ambition for the next budget year (volumes, profitability, Inland share, etc.) based on the Regional Inland target in alignment with Sales, Operations, and Trade Management
Key Responsibilities
Commercial Inland Steering:
Develop the Area Inland strategy and define the Area-level Inland ambition for the next budget year (volumes, profitability, Inland share, etc.) based on the Regional Inland target in alignment with Sales, Operations, and Trade Management
Align the commercial and the operational perspective to improve the Area’s Inland ambition and result
Develop the Inland pricing strategy with the goal of end-to-end Inland profitability including the evaluation of the Inland Tariff tool as well as Inland related surcharges
Actively manage the sales funnel for Inland opportunities in own Area
Develop campaigns and initiatives in alignment with stakeholders in order to achieve Area goals and communicates these globally and actively manage hinterland imbalances.
Identify customers with untapped Inland potential and forward those to the relevant commercial teams for action.
Collect market and competitive insights (ambitions and product developments of competitors) and compile market feedback from Area Sales to develop market-based pricing approach and participate in Area Sales meetings.
Forecast Inland volumes based on sales and booking history to anchor target mindset.
Take responsibility for KPI achievement and compile the monthly Inland performance report for the Area incl. respective follow-up actions.
Track progress towards the Inland strategy of the Area and define actions to ensure strategic measures are implemented.
Define countermeasures where target achievement is at risk
Report regular performance updates to Area Sales Director and Regional Inland Centre
Actively participate in Area Inland budget and Forecasting process
Inland Product Owner:
Gather feedback on the market (from other Area Inland functions) including potential transport solutions for different modes and include product needs in the final product offering
Identify Inland value propositions and support Sales with tangible product information
Act as main PoC for the Account Managers on product-related Inland questions
Drive the identification and development of relevant Inland products and define the Inland network strategy by conducting required analysis on underserved / overserved locations, equipment levels etc.
Own the capacity demand forecasting reports and engage in active management of capacity availability and utilization.
Analyze fixed capacity requirements based on operations and commercial data
Support procurement on vendor negotiations and SLA definition to continuously improve and extend the vendor base.
Plan and manage strategic vendor relationships
Qualifications
At least 5 years’ experience in shipping/container steering
Strategic thinker who is customer centric
Experience in sales and operations of trucking industry will be an advantage.
Experience working in Nigeria, Cameroon, Congo and Angola will be an advantage
Worked in a trucking or forwarding industry with hands on experience in product development for trucking corridors
Assertive negotiator
Attention to detail.
Team player with a proactive attitude
Ability to work under pressure, goal and deadline driven.
Very good written English skills (French is an added advantage)
Good understanding of Microsoft applications.
Thorough knowledge of port-based applications (Navis, ICUMS etc.) and documentation procedures.
Ability to work on several systems simultaneously and interpret the data
Successfully completed commercial training or comparable studies in Business, Commerce, Sales, Engineering, Logistics or similar
Several years of professional experience in shipping, forwarding or logistics, preferably in sales or operations
Excellent understanding of Inland transport, as well as ocean shipping markets
Deep understanding of Inland transport performance measurement
Well-developed analytical thinking and creative problem-solving skills with high level of initiative, ability to work in a team and assertiveness.
Strong communicator with experience in management level communications
Why Join Us
Be a part of a global leader in the logistics industry.
Opportunity to make a significant impact on our business in a rapidly growing region.
Work with a diverse and talented team of professionals.