Network / Communications Engineer at Fort Knox Outsourcing

Fort Knox Outsourcing consists of a team of energetic, seasoned, smart and innovative professionals with combined decades of experience in providing Human Resources Services to clients across several sectors of the global economy such as Oil and Gas, Telecommunication, Banking and Insurance, Manufacturing, Real Estate, Information technology, Fintech, Education, FMCG, etc.

We are recruiting to fill the position below:

Job Title: Network / Communications Engineer

Location: Abuja (FCT) 
Employment Type: Full-time

Responsibilties

• Install, configure, optimize and maintain network connectivity infrastructure & systems for the Network as well as for enterprise customers as per agreed set standards and SLAs.
• Safeguard performance, capacity, availability (>99.9%) and quality of the network by monitoring emerging incidents and initiating preventive actions.
• Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.
• Offer pre-sales support and provide accompanying proposals and design documents with the most optimal and cost effective solutions that meets the business objectives.
• Provide remote and occasional on-site support for all enterprise network deployments where required.
• Provide prompt and timely feedback to customers.
• Provide regular updates including weekly reports on the health and performance of all internal and customer side infrastructure and services.
• Work with other teams/stakeholders to develop internal systems and processes that drive efficient fulfilment of set SLAs.
• Ensure that company assets are accounted for, maintained and inventoried accurately
• Lead, without micromanaging a team of Interns – by mentoring and training them
• Build and maintain a healthy relationship with enterprise customers and internal stakeholders during configuration and support calls and/or occasional onsite visits
• Attend conferences, seminars and trainings (incl. Webinars) related to product and sector.

Educational Qualifications & Functional Skills

• Education: BSc Degree in Computer Science / Computer Engineering / IT Related Disciplines (2.1/Upper Credit Minimum)
• At least 1 year experience within the telecoms space as a Network/Communications Engineer
• Technical: Understanding of Communications Networks. Cisco network certification is required
• Technical: A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
• Technology: High degree of Microsoft Office Suite competence [Bonus: Visio, MS Project]
• Language: Fluent English
• Communication: Exemplary Communication Skills [Face to Face and over the telephone]; Ability to communicate effectively at all levels of an organization
• A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)
• A good grasp of technical (wireless & wireline) installations and willingness to learn more
• Practical Experience with Network Connectivity Devices (Routers & Switches)
• Experience with LAN/WAN Network Design and Configuration
• Good working knowledge of Microsoft Office Suite [including MS Project &Visio].

Salary
N200,000 monthly.

Application Closing Date
30th June, 2025.

How To Apply
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the position and location as the subject of the mail.