Team Lead, Change and Process Control at a Reputable Firm in the Banking Sector - Premium Human Resource Solution

Premium Human Resource Solution - Our client, a reputable firm in the banking sector, is recruiting to fill the position below:

Job Title: Team Lead, Change and Process Control

Location: Victoria Island, Lagos
Department / Unit: Information Technology. /CIO Organization /IT Governance & Enterprise Architecture.
Employment Type: Full-time

Job Objective(s)

• Provide leadership, supervise, and ensures that all changes are managed in a controlled manner with little or minimal service disruption.
• Ensure strict adherence to the change management policy and procedure.
• Supervise and ensure change impact assessment, prioritization and authorization, tracking, reporting, closure, and documentation of all changes to production environments are adequately managed.
• Process control for effective change management and risk mitigation ensuring that each change include an acknowledgement and evidence that the application/configuration change is also deployed across the 2 DCs.

Job Description

• Establishes the process for change management and ensures that each change follows the complete procedure to ensure minimum disruption to IT services. (The change management process should be formalized through a management-approved policy.)
• Evaluates all requests for change (RFCs) to determine the impact on business processes and IT services, and to assess whether change will adversely affect the operational environment and introduce unacceptable risk.
• Secretary the Change Management Committee (CMC), and ensures the CMC has the information needed to evaluate changes: Tables all RFCs for CMC meetings, Issues agenda and circulates all RFCs to CMC members in advance of meetings to allow prior consideration.
• Ensures that changes are logged, prioritized, categorized, assessed, authorized, planned, and scheduled, and are introduced in a controlled and coordinated manner.
• Liaises with all necessary parties to coordinate change building, testing, and implementation, in accordance with schedules.
• Track audit exceptions, risk items and present dashboard of same to management while ensuring at least one compliance assessment is done annually.

Requirements

• BSC in computer Science, Engineering, management information system or related IT discipline MBA/MSC and are added advantage.
• Minimum of 5 years professional management of IT Standards or related role.
• ITIL 3 experience/ practitioner certification in Change Management preferable.
• Knowledge of deployment and implementation methodologies (Agile, EDM, Infrastructure etc.) of related technical change management experience.
• Experience in project management and knowledge of approaches, tools, and phases of project lifecycle.
• Solid understanding of the software development lifecycle.

Application Closing Date
18th June, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online