Product Designer at Hoop Telecoms Limited

Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is emerging as a leading provider of telecommunication and business solutions. Our goal is to be the telecom company of choice for voice, video, and data for consumers in Nigeria, West Africa, Africa, and globally. Simply put; our vision is global. HOOPTEL is led by a strong management team with knowledge and extensive experience in the telecom industry, and other professionals with strong administrative skills and experience. We are primarily focused on delivering solutions to customers in Enterprise networks connectivity, Broadband internet services, Voice communication solutions, Video and secured data solutions, Data Centre and co-location services, managed cloud services, and other related telecommunication systems.

We are recruiting to fill the position below:

Job Title: Product Designer

Location: Ilupeju / Gbagada, Lagos
Employment Type: Full-time

Description

• Hoop Telecoms Limited is seeking a creative and technically inclined Product Designer to lead the design and usability of customer-facing and field-deployed telecom hardware.
• The ideal candidate will combine industrial design, user interface design, and product ergonomics to create intuitive, durable, and visually appealing devices such as ONUs, routers, radios, and CPEs.
• You will work closely with engineers, field technicians, vendors, and customers to ensure product designs are functional, efficient, and user-friendly.

Key Responsibilities

• Design the form factor, interface, and physical casing of telecom hardware, including ONUs/ONTs, routers, OLTs, CPEs, and radio devices.
• Develop intuitive user interactions with device buttons, LED indicators, ports, and mountability (e.g., wall vs. desk).
• Translate functional and technical requirements into elegant industrial designs.
• Create product sketches, 3D CAD models, and detailed product mockups.
• Collaborate with network engineers and procurement teams to align design with technical constraints and manufacturing feasibility.
• Conduct user research with field engineers and customers to understand pain points with current device interfaces or usability.
• Work with branding to ensure visual consistency across product design, packaging, and labeling.
• Develop documentation and prototypes for external manufacturers and vendors.
• Stay current with trends in hardware UX, telecom equipment, and environmental durability.

Requirements & Qualifications

• Bachelor’s Degree in Industrial Design, Product Design, Mechanical Engineering, or related field.
• 5+ years of experience in hardware product design (telecom, IoT, or electronics preferred).
• Proficient in 2D/3D design tools: AutoCAD, SolidWorks, Fusion 360, Adobe Creative Suite, Figma (for UI/UX mockups).
• Familiarity with technical telecom devices such as routers, ONUs, GPON/FTTx gear, or RF radios.
• Understanding of materials, manufacturing processes, and environmental factors (heat, weather, field handling).
• Strong problem-solving skills, design thinking, and user empathy.
• Excellent communication and collaboration skills with cross-functional teams.

Preferred Skills & Experience:

• Experience designing rugged field equipment or electronic enclosures.
• Knowledge of IP rating standards, thermal design, and mounting options.
• Familiarity with UI/UX elements of device web portals or app-based setup.
• Experience working with telecom technicians or hardware vendors.

Key Traits:

• Creative thinker with a strong attention to detail.
• Passion for delivering elegant and practical designs.
• Ability to balance form, function, and manufacturability.
• Team-oriented with an agile mindset.

Application Closing Date
30th June, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@hooptelecoms.com using the Job Title as the subject of the email.