Supermarket Manager at Domeo Resources International

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Title: Supermarket Manager

Location: Jabi, Abuja (FCT)
Reports to: Head of Retail Operations/Managing Director
Direct Reports: None

Main Functions

• The Supermarket Manager is responsible for overseeing the daily operations of the supermarket to ensure smooth, profitable, and customer-centric functioning.
• This role involves managing staff, ensuring optimal inventory levels, driving sales performance, maintaining high standards of cleanliness and merchandising, and upholding a strong customer service culture.
• The ideal candidate is a hands-on leader with excellent organizational, leadership, and communication skills and a deep understanding of retail operations.

Role Responsibilities
Store Operations:

• Oversee all daily operations of the supermarket, including opening, closing, shift handovers, and operational checklists.
• Ensure product availability, pricing accuracy, and proper display in line with merchandising standards.
• Maintain cleanliness, hygiene, and safety protocols across all store sections including storage and display areas.
• Coordinate with suppliers and logistics teams to ensure timely stock deliveries.

Sales & Customer Service:

• Drive revenue and profitability by setting and monitoring sales targets and strategies.
• Monitor product movement and adjust ordering, promotions, or displays to optimize sales.
• Handle escalated customer issues and ensure high levels of customer satisfaction.
• Monitor competitor activity and suggest strategies for improvement and differentiation.

Staff Management:

• Recruit, train, schedule, and supervise all store personnel.
• Conduct performance evaluations and enforce disciplinary measures when necessary.
• Foster a performance-driven and team-oriented work environment.
• Lead daily briefings and ensure clear communication across shifts and departments.

Inventory & Stock Management:

• Ensure effective inventory control, stock rotation, and prevention of stock-outs or overstocking.
• Minimize shrinkage and wastage through loss prevention measures and staff awareness.
• Coordinate stocktaking, audits, and reconciliation with finance and inventory teams.
• Approve and monitor stock orders to align with sales trends and seasonal demand.

Financial & Administrative Oversight:

• Track sales performance, operational costs, and prepare periodic reports for senior management.
• Monitor daily cash collections, POS reconciliations, and deposit procedures.
• Ensure adherence to budget and cost-saving initiatives.
• Comply with internal controls and regulatory requirements, including tax, environmental, and labor laws.

Qualifications and Requirements

• Education and Certifications: Bachelor’s Degree in Business Administration, Retail Management, or related fields.

Experience:

• 5 - 7 years of experience in retail store management or supermarket operations, with at least 2 years in a leadership role.
• Proficiency in inventory management systems and POS software.
• Strong understanding of retail KPIs, merchandising techniques, and stock control.
• Experience in handling high foot traffic and managing a fast-paced retail environment

Key Competencies:

• Excellent leadership and team management skills
• Strong organizational and multitasking ability
• High attention to detail and problem-solving skills
• Strong customer service orientation
• Effective communication and interpersonal abilities
• Financial acumen and results-driven mindset
• Flexibility to work weekends and extended hours.

Application Closing Date
22nd June, 2025.

How to Apply
Interested and qualified candidates should forward their CV and cover letter to: recruitment@domeoresources.org using "Supermarket Manager" as the subject of the mail.

Note: Only shortlisted candidates will be contacted.