Safeguarding and Accountability Officer at the Big Smile Foundation

The Big Smile Foundation is a women/youth led non-governmental organization providing humanitarian assistance across the BAY states within Northeast Nigeria. We are committed to improving the everyday life of women and children across Nigeria through working closely with individuals, families, communities, and government through strategic partnership.

We are recruiting to fill the position below:

Job Title: Safeguarding and Accountability officer

Location: Maiduguri, Borno (with frequent travel to Local Government Areas where the project will be implemented)
Employment Type: Contract
Job Field: Non-Profit
Start Time: Immediately

Duties and Responsibilities
Functions / Day to day activities:

• Develop and implement safeguarding policies, procedures, and guidelines
• Conduct safeguarding training and capacity-building programs for staff and partners
• Investigate and respond to safeguarding concerns and incidents
• Ensure compliance with accountability frameworks and standards
• Develop and maintain relationships with key stakeholders, including donors, partners, and government agencies
• Provide technical support and guidance on safeguarding and accountability to staffs
• Build capacity of staff and partners to implement safeguarding and accountability mechanisms
• Participate in organizational meetings and committees related to safeguarding and accountability
• Perform other tasks assigned by the supervisor.

Requirements

• Bachelor's Degree in a relevant field (e.g., Social Work, Law, International Development)
• At least 2 years of experience in safeguarding, accountability, or a related field
• Proven track record of developing and implementing safeguarding policies and procedures
• Excellent communication, interpersonal, and analytical skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Experience working with vulnerable populations (e.g., children, women, marginalized groups)
• Knowledge of accountability mechanisms and complaint response procedures
• Training or certification in safeguarding, child protection, or a related field
• Strong knowledge of safeguarding principles and practices
• Must have a working laptop.

Desirable skills:

• A demonstrated ability to multi-task and process information into action in a timely manner
• Language Proficiency: Fluent in English and either Kanuri or Hausa.
• Interpersonal Abilities: Strong interpersonal skills, capable of building effective relationships and maintaining effective communication with diverse community groups and stakeholders.
• Presentation Skills: Excellent presentation skills, with the ability to engage and captivate an audience.
• Organizational Competence: Outstanding organizational skills, with the ability to prioritize tasks and meet deadlines effectively.

What We Offer

• Opportunity to work with a dynamic and growing organization.
• Professional development and growth opportunities.
• Collaborative and supportive work environment.

Application Closing Date
23rd June, 2025 (on a rolling bases).

How to Apply
Interested and qualified candidates who meet the criteria should submit their application, including resume and cover letter, to: wegetwork4you@thebigsmile.org using the job title as the subject of the mail.

Note

• TBSF does not charge a fee for any part of our recruitment process, for complain or concern contact: compliant@thebigsmile.org
• Qualified Females and persons with disability are strongly encouraged to apply.
• TBSF has a ZERO Tolerance policy to Fraud, and SEA. We strongly request you report when you suspect or identify such @ Safeguarding@thebigsmile.org
• TBSF reserve the right to close the application before the deadline.
• Only shortlisted candidates will be contacted.
• We look forward to your application.