Chief Operations Officer at Lily Hospitals Limited

Lily Hospitals is one of Nigeria’s growing networks of private healthcare institutions with an outstanding reputation for delivering excellent clinical services. Since our inception under the current management (1998), we have remained at the forefront of providing and delivering quality patient-centered, responsive, and technology-driven care across various locations in Nigeria to both citizens and foreign nationals.

We are recruiting to fill the position below:

Job Title: Chief Operations Officer

Location: Warri, Delta
Employment Type: Full-time

About the Role

• Lily Hospitals Limited, a leading private healthcare institution in West Africa, is hiring a forward-thinking and results-driven Chief Operating Officer (COO) to serve as the strategic engine room of our hospital operations.
• This is not a routine operations role; it is a pivotal leadership appointment designed for a seasoned operations executive with cross-functional agility and an unflinching commitment to excellence in healthcare delivery.
• The ideal candidate will bring a firm grip on core administrative functions, a working command of IT systems, and the dexterity to manage people, processes, and performance with clear-eyed precision.
• From asset and fleet management to warehouse operations, this is a multi-dimensional role that requires someone both grounded in detail and expansive in vision.
• This is a global leadership role that requires a combination of strategic thinking, technological proficiency, and a strong inclination toward innovation and continuous improvement.

Key Responsibilities
Operational Excellence:

• Lead and coordinate all operational arms of the hospital, ensuring seamless delivery across clinical and non-clinical departments.
• Drive synergy among teams and foster a responsive, accountable culture of execution.
• Monitor and improve workflows to reduce bottlenecks and improve patient and staff experience.

Project Management:

• Lead the planning, execution, and closure of key operational and capital projects, ensuring they meet quality, time, and budget expectations.
• Maintain structured reporting and oversight frameworks for ongoing initiatives.

Asset & Fleet Management:

• Oversee the acquisition, utilization, and maintenance of hospital assets, facilities, and fleet resources.
• Implement predictive maintenance systems and technology-driven fleet scheduling for optimal efficiency.

Warehouse & Inventory Operations:

• Manage end-to-end supply chain and inventory systems including procurement, warehousing, and distribution of medical and non-medical supplies.
• Ensure real-time inventory visibility, minimize wastage, and improve accountability through automated tracking tools.

Biomedical Oversight:

• Supervise biomedical equipment lifecycle from procurement to preventive maintenance and calibration.
• Collaborate with clinical teams to ensure equipment reliability, safety, and regulatory compliance.

Cost Optimization & Lean Operations:

• Champion cost-saving initiatives across departments while maintaining quality of care.
• Apply lean management principles (e.g., Kaizen, 5S, Six Sigma) to eliminate inefficiencies and promote continuous improvement.

IT Systems & Digital Transformation:

• Partner with the IT team to advance digital health initiatives, including ERP and hospital management systems.
• Promote a data-informed culture through the use of dashboards, analytics, and automation

Standards & Compliance:

• Ensure operational compliance with local and international standards including ISO, COHSASA, SON, and other regulatory frameworks.
• Embed quality improvement cycles into the hospital’s operational rhythm.

Ideal Candidate Profile
Educational Background:

• Bachelor’s degree in Business Administration, Healthcare Management, Engineering, or related fields.
• A Master’s degree (e.g., MBA, MHA, MPH) is strongly preferred.
• Professional certifications in operations, quality management, IT systems, or Six Sigma will be an advantage.

Professional Experience:

• Minimum 10 years of progressive leadership in hospital or health system operations, with at least 5 years in a C-suite or senior executive capacity.
• Demonstrable experience in asset and fleet management within structured, regulated organizations.
• Strong background in operationalizing technology in healthcare settings — from digital inventory systems to performance analytics.
• Familiarity with quality assurance systems and standards such as ISO, COHSASA, or SON is a clear advantage.

Skills and Competencies:

• Strong leadership and organizational skills with a strategic mindset.
• Hands-on knowledge of hospital operations, fleet and inventory systems, and biomedical equipment standards.
• Proficient in enterprise IT systems and data-driven decision-making.
• Exposure to lean tools such as Kaizen, 5S, or Six Sigma will be a strong advantage.

Leadership Attributes:

• Bold, resilient, and decisive — with the courage to lead change and the discipline to build systems that last.
• Highly analytical with excellent organizational intelligence and the ability to manage complexity.
• Innovative and pragmatic - able to combine vision with practical steps for execution.

What We Offer

• Accommodation Cover: Comfortable housing to support relocation or proximity to the hospital.
• Official Vehicle: For professional duties.
• Competitive Remuneration: Salary and executive benefits reflective of market benchmark for the role.
• Career Growth Opportunity: A platform to build legacy impact and institutional transformation.
• Training Opportunity: Access to professional development and global leadership programs.

Application Closing Date
30th June, 2025.

Method of Application
Interested and qualified candidates should send their CV & Credentials to: recruitment@lilyhospitals.net using "Chief Operations Officer” as the subject of the email.