Field Support Engineer at Fadac Resources and Services Limited

Fadac Resources and Services Limited - Our client is a facilities-based telecommunications services provider that has invested heavily in “next generation” networking technologies to build a multi-service network platform. 

They are recruiting to fill the position below:

Job Title: Field Support Engineer

Location: Lagos 
Employment Type: Full-time

Job Responsibilities

• Responsible for ensuring uptime at assigned POPs and also managing and ensuring that proactive testing, fault diagnostics, and resolution are carried out.
• Monitor network performance locally as well as over the air interface
• Provide specialist technical support to all other departments in the organization regarding network and radio-related problems
• Coordinate and perform maintenance of cell sites strictly managed by the company, and liaise with vendors on the maintenance of cell sites not directly managed by the company.
• Responsible for the configuration and bench testing of new products and giving ATP (Authority To Proceed) concerning those products
• Technical point of contact between the company and vendors regarding radio and microwave equipment-related RMA issues.

Job Requirements

• Bachelor’s Degree 2nd Class Honors (Upper division) in the Engineering discipline or any other Computer related field.
• Telecom experience will be an added advantage.
• Ability to maintain effective working relationships with management, other employees and vendors.
• Ability to solve practical problems and deal with a variety of variables.
• Ability to interpret a variety of complex instructions furnished in written, oral, diagram or schedule form.
• Demonstrated experience with business productivity applications.
• Demonstrated experience with data and telecommunications equipment.
• Able to work on-time driven deadlines in a high-pressure environment.
• This position requires the maintenance of CISCO products and strong knowledge of TCP/IP, network monitoring, trending tools.
• Experience with WAN/LAN technologies and protocols, OSPF, RIP, BGP, HSRP, VPN, Switching, Trunking. VLAN, NAT, PAT, ACL, SNMP, T1, T3, DSL, ISDN, dial backups, leased lines and structured cabling.

Application Closing Date
25th June, 2025.