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Fiber Field Team Lead at Timeless Telecoms Limited

Posted on Thu 19th Jun, 2025 - hotnigerianjobs.com --- (0 comments)


At Timeless Telecom, we are at the forefront of delivering advanced Fiber to the Home (FTTH) solutions, providing high-speed internet and cutting-edge connectivity to residential customers. 

We are recruiting to fill the position below:

Job Title: Fiber Field Team Lead

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

  • We are seeking an experienced and proactive Fiber Field Team Lead / Manager to supervise and coordinate a team of fiber field engineers responsible for the installation, maintenance, and repair of fiber optic systems for residential, SME, and enterprise clients (FTTH, Backbone, P2P).
  • The ideal candidate will combine technical expertise with strong leadership, ensuring that projects are executed efficiently, safely, and to the highest standards.

Key Responsibilities
Team Leadership and Management:

  • Supervise day-to-day activities of fiber field engineers and technicians across multiple projects.
  • Assign tasks and monitor progress to ensure timely execution of installation and maintenance jobs.
  • Train, mentor, and evaluate team members to enhance technical capabilities and performance.
  • Ensure accurate reporting from all field engineers (daily reports, fault reports, splicing records).

Project Oversight:

  • Review and approve field survey reports, installation plans, and splicing schedules.
  • Coordinate with other departments (network operations, customer service, enterprise support) to align field activities with business needs.
  • Manage resource allocation (tools, vehicles, materials) for all field operations.

Technical Support:

  • Assist team with complex troubleshooting, testing, and repair of fiber optic networks (using OTDR, Power Meter, VFL, etc.).
  • Validate splicing and testing results; ensure accuracy and compliance with technical standards.
  • Review completed work for quality assurance and ensure all installations meet safety and industry standards.

Customer Engagement:

  • Handle escalated issues and complaints from customers with professionalism and efficiency.
  • Ensure high levels of customer satisfaction through timely service delivery and issue resolution.
  • Maintain clear communication with clients and stakeholders on project updates and timelines.

Compliance and Safety:

  • Enforce adherence to company safety procedures, PPE usage, and compliance protocols on all job sites.
  • Conduct routine inspections to ensure proper safety practices and quality standards are followed.
  • Keep up-to-date with changes in industry regulations and standards.

Qualifications & Experience

  • HND, B.Tech, or Bachelor's Degree in Electrical Engineering, Telecommunications, or related field.
  • 3 - 5 years experience in fiber optic network installation and maintenance.
  • 1 - 2 years in a supervisory or managerial role within the telecoms industry (particularly ISP).

Key Requirements

  • In-depth understanding of FTTH, Fiber P2P, and Backbone network structures.
  • Proficient in using fiber testing tools and splicing equipment.
  • Strong leadership, planning, and communication skills.
  • Ability to multitask and lead teams in a fast-paced field environment.
  • Excellent problem-solving skills and attention to detail.

Salary
N190,000 - N300,000 monthly.

Application Closing Date
31st July, 2025.

How to Apply
Interested and qualified candidates should send their updated resume to: trecruitment@timelessnet.com using “Fiber Field Team Lead – Ikeja” as the subject of the mail.

Note: Only qualified candidates will be contacted.


  

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