Travel Consultant (Reservations & Ticketing) at Insight Tours & Travels Limited

Insight Tours & Travels Limited is recruiting suitably qualified candidates to fill the following position below:

Job Title: Travel Consultant (Reservations & Ticketing)

Location: Ikeja, Lagos
Employment Type: Full Time

Job Description

• The ideal candidate will be an experienced travel consultant who has great passion for travel and tourism.
• The person must be apt at booking travel arrangements which includes flight, hotel accommodation, tours, excursions/activities and visa applications for clients (individuals, families, groups, or corporates).

Responsibilities

• Create flight reservations, ticketing, cancellations, refund and after sales services
• Organize end-end trips services.
• Research various destinations and means of travel and advise customers regarding visa processing requirements, flight fares, customs, weather conditions, check-in formalities, etc.
• Resolve challenges relating to customers’ trips, complaints, or refund, etc.
• Attend travel seminars to remain updated with travel and tourism trends.
• Diagnose clients’ travel needs and suggest suitable travel packages or services.
• Handle unforeseen problems, complaints and determine the right course of action.
• Create and update electronic records of clients, securely.
• Maintain a good relationship with customers.
• Negotiate any customizations or modifications requested by clients and accommodate them to the very best possible degree.

Requirements

•  BSc or HND in any discipline with a minimum of Second class Lower (2:2).
• Experience: 1-year proven work experience as a Travel and Tours Consultant
• GDS experience – Galileo is compulsory. Amadeus, and Sabre will be an added advantage.
• Possess good contact base with travel agencies and tour companies (Local and International).
• Sales skills and customer-oriented approach.
• Experienced in various areas of travel (domestic/international, business/holidays, group/individual, etc.)
• Proficiency in MS Office and knowledge of operating standard office equipment.
• Excellent verbal communication, presentation, negotiation, command of English and management skills.
• Good writing skills for drafting cover letters and emails
• Excellent Research & Feedback skills.
• Excellent use of initiative and proactive approach in delivering tasks.
• Problem-solving attitude.
• A customer-oriented attitude.
• Ability to work well with a team.
• Effective coordination skills.
• Passion to Learn and Grow.

Application Closing Date
30th June, 2025.

How to Apply
Interested and qualified candidates should send their applications to: insighttourshr@gmail.com using the Job Title as the subject of the mail.