Manager, Home Loans at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Manager, Home Loans

Job Ref ID: 80390683A-0002
Location: Victoria Island, Lagos 
Job Type: Full-time

Job Description

• Actively participate in solutions to ensure that Stanbic IBTC Bank stay competitive in our product improvement opportunities to enhance our delivery to the market with a view to increase our market share.
• Apply knowledge of customer's requirements and organisational requirements in a manner that results in both home loans meeting and exceeding business financial and acquisition targets and in customer satisfaction.
• Develop and implement plans to ensure the appropriate focus on aggressively driving the cross-sell of the full range of Stanbic IBTC Bank products in the external channels space.
• Develop and implement tactical plans to deliver home loans sales strategy within external channels aligned to the strategy communicated by home loans distribution and home loans.
• Develop and implement tactics to ensure that Stanbic IBTC Bank obtains the required Home Loans market share.
• Develop and manage all marketing opportunities within these channels to ensure appropriate return.
• Develop close relationships with property finance division to achieve maximum exposure for end user business.
• Develop relationships with key and influential estate agency groups and developers who submit directly through the origination companies by providing value-added services that enhance relationships and improve business flows to Stanbic IBTC Bank.
• Drive and support the delivery of affordable housing targets through the external channels.
• Develop, implement and monitor a marketing plan for the external channels in support of overall sales and market share objectives.
• Ensure effective use of the Customer1st system as a lead, query and complaint management tool. 
• Ensure that service level agreements are complied with between provincial home loans and key stakeholders.

Qualifications

• First Degree in any social science discipline – Economics/Finance
• Masters/MBA will be an added advantage
• 7-10 years' experience in the field of home loans and related products, specifically in managing sales teams.
• Experience in developing and managing senior and executive level relationships with external parties and business partners is absolutely essential.

Additional Information
Behavioural Competencies:

• Challenging Ideas
• Conveying Self-Confidence
• Convincing People
• Directing People
• Embracing Change
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Making Decisions
• Meeting Timescales
• Resolving Conflict
• Team Working

Technical Competencies:

• Agile Concepts
• Analysing and Interpreting Information
• Application Knowledge for Support
• Financial Acumen
• Risk Identification
• Risk Management
• Risk Reporting.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online