Relationship Officer at Ardillatech

Ardillatech is recruiting suitably qualified candidates to fill the position below:

Job Title: Relationship Officer

Location: Aba, Abia

Job Responsibilities

• Serving as the primary point of contact for existing and potential clients.
• Building and nurturing strong, long-term relationships with clients to drive loyalty and retention.
• Identifying client needs and promote suitable fintech products and solutions.
• Meeting or exceed sales targets and contribute to company growth.
• Addressing client inquiries, concerns, and complaints promptly and professionally.
• Collaborating with internal teams to ensure smooth onboarding and issue resolution.
• Stay updated on industry trends, competitor offerings, and market dynamics.
• Providing feedback to the product team to improve features and offerings.
• Ensuring adherence to all company policies and regulatory requirements.
• Maintaining accurate records of client interactions, contracts, and communications.
• Monitoring direct sales officers and team lead performances on the field, ensuring adherence to organisational policies and standards.
• All other responsibilities as assigned by your line manager.

Qualifications & Requirements

• Bachelor’s Degree in Finance, Business Administration, or related field.
• Applicants must reside in Aba or its environs
• Minimum of 2 years of experience in a customer-facing role, preferably in the fintech or banking industry.
• Knowledge of financial products, digital payments, or lending solutions is a plus
• Strong interpersonal and communication skills.
• Ability to understand and explain fintech products and services.
• Proactive approach to problem-solving and customer service.

Application Closing Date
31st July, 2025.

How to Apply
Interested and qualified candidates should forward their CVs to: oluwaseunhr@gmail.com using the job title as the subject of the mail.