Field Support Engineer at a Facilities-based Telecommunications Services Provider - Fadac Resources And Services

Fadac Resources and Services Limited - Our client is a facilities-based telecommunications services provider that have invested heavily in “next generation” networking technologies to build a multi-service network platform.

Due to expansion, they are recruiting to fill the position below

Job Title: Field Support Engineer

Location: Lagos 
Employment Type: Full-time

Job Responsibilities

• Responsible for ensuring uptime at assigned POPs and also manage and ensure that proactive testing, fault diagnostics and resolution are carried out.
• Monitor network performance locally and as well as over the air interface
• Provide specialist technical support to all other departments in the organization regarding network and radio related problems
• Co-ordinate and perform maintenance of cell sites strictly managed by the company and to liaise with vendors on the maintenance of cell sites not directly managed by the company.
• Responsible for the configuration and bench testing of new products and giving ATP (Authority To Proceed) concerning those products
• Technical point man between the company & vendors regarding radio and microwave equipment related RMA issues.

Job Requirements

• Bachelor’s Degree 2nd Class Honors (Upper division) in Engineering discipline or any other Computer related field.
• Telecom experience will be an added advantage.
• Ability to maintain effective working relationships with management, other employees and vendors.
• Ability to solve practical problems and deal with a variety of variables.
• Ability to interpret a variety of complex instructions furnished in written, oral, diagram or schedule form.
• Demonstrated experience with business productivity applications.
• Demonstrated experience with data and telecommunications equipment.
• Able to work on-time driven deadlines in a high-pressure environment.
• This position requires the maintenance of CISCO products and strong knowledge of TCP/IP, network monitoring, trending tools.
• Experience with WAN/LAN technologies and protocols, OSPF, RIP, BGP, HSRP, VPN, Switching, Trunking. VLAN, NAT, PAT, ACL, SNMP, T1, T3, DSL, ISDN, dial backups, leased lines and structured cabling.

Application Closing Date
26th June, 2025.

How to Apply
Interested and qualified candidates should their CVs to: emmanuel.o@fadacresources.com using the job title as the subject of the mail.