Customer Service Officer at a Culinary Company - TeamAce Limited

TeamAce Limited - Our client, a Culinary company, is recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary

• As our customer service officer, you will act as the point of contact for customers and provide information by responding to customers' queries and requests.
• You are to ensure customer satisfaction and provide support to customers.
• You must also ensure customer orders are taken appropriately, confirmed, and communicated to the appropriate department using the company’s approved process.

Responsibilities

• Ensure timely responses to customer inquiries and complaints, ensuring customer satisfaction at every step.
• Update the production and logistics schedules to meet clients’ demands.
• Manage delivery schedules, coordinating with drivers and logistics partners to ensure on-time, efficient deliveries.
• Address any customer complaints or issues directly, ensuring problems are resolved swiftly and to the customer’s satisfaction.

Requirements

• BSc / HND in a business-related field.
• Minimum of 2 to 3 years of relevant experience in Customer Service management, preferably in retail or food manufacturing.

Salary
N200,000 Monthly (Gross).

Application Closing Date
23rd July, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online