Relationship Manager (RM) at a Reputable Company

A reputable company is recruiting suitably quaified candidates to fill the position below:

Job Title: Relationship Manager (RM)

Location: Ibadan, Oyo

Job Summary

• The RM manages and grows the POS agent network, ensuring agent satisfaction, retention, and profitability.

Key Responsibilities

• Recruit, onboard, and activate SSA agents.
• Drive account opening, loan bookings, and deposit mobilization through field engagement. Ensure effective product adoption and channel activation across assigned territories.
• Maintain and grow agent network in assigned areas.
• Conduct field reviews and ensure agent satisfaction.
• Drive agent activation, usage, and retention strategies.
• Resolve escalated issues and gather feedback for product improvement.
• Provide monthly reports on agent activity and revenue performance.
• Coordinate with marketing for promotional campaigns and incentives.
• Conduct refresher training to deepen agent understanding of platform features.
• Facilitate onboarding sessions and support documentation compliance.

Requirements

• HND/BSc in relevant disciplines
• Minimum 2 years in agency banking, retail banking, or fintech.
• Strong communication, negotiation, and reporting skills.
• Prior experience as a Relationship Manager is an added advantage.

Application Closing Date
22nd July, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online