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Manager, Product Integration at 9mobile Nigeria

Posted on Wed 25th Jun, 2025 - hotnigerianjobs.com --- (0 comments)


9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Manager, Product Integration

Location: Lagos
Job Type: Full-time

Job Summary

  • The Manager, Product Integration is responsible for leading the end-to-end execution of approved telecom products and services across voice, data, fixed, and value-added services (VAS) portfolios.
  • The role ensures timely, efficient, and quality implementation of products by managing cross-functional coordination, readiness assessments, go-to-market enablement, and lifecycle transition from design to launch.
  • This role is pivotal in translating product concepts into operational reality, ensuring alignment with strategic objectives and customer expectations.

Roles and Responsibilities

  • Lead the planning, execution, and implementation of new and modified Voice, Mobile Data, Fixed Access, and VAS products in collaboration with relevant stakeholders.
  • Coordinate cross-functional teams (IT, Network, Engineering, Marketing, Sales, Finance, Legal, and Support Services) to ensure readiness and successful product rollouts.
  • Define product implementation plans, operational acceptance criteria, timelines, and risk mitigation strategies.
  • Drive product launch execution, ensuring end-to-end alignment between design, development, operational support, and customer-facing teams.
  • Ensure all technical, commercial, legal, and customer support enablers are in place ahead of product deployment.
  • Participate in post-implementation reviews to evaluate performance, gather insights, and recommend continuous improvements.
  • Monitor product delivery timelines, identify bottlenecks, and proactively resolve issues to ensure project success.
  • Collaborate with Technology and Network teams to validate infrastructure capacity, system readiness, and platform integration needs.
  • Work with Commercial teams to ensure appropriate product positioning, pricing, and channel activation prior to go-live.
  • Oversee pilot launches or soft rollouts, ensuring feedback is documented and used to fine-tune service delivery.
  • Ensure documentation, change controls, and stakeholder signoffs are completed before transition to business-as-usual operations.
  • Develop and manage implementation trackers, status reports, and stakeholder dashboards for visibility and accountability.
  • Drive compliance with internal processes and governance frameworks for product deployment and service changes.
  • Support the Head, Product & Service Development in aligning implementation activities with organizational strategy.
  • Provide leadership, coaching, and performance management for the product implementation team.
  • Performs any other duties as assigned by the Head, Product & Service Development.

Education and Experience

  • First Degree in Engineering, Computer Science, Information Technology, or a related discipline.
  • Relevant certifications in project or service management (e.g., PMP, ITIL, Prince2, Agile/Scrum) will be an added advantage.
  • 6 - 8 years of relevant experience in product implementation, service deployment, or telecom operations, with at least 3 years in a supervisory role.
  • Demonstrated ability to manage complex, cross-functional implementation projects within a telecom or technology environment.
  • Strong understanding of telecom systems, product launch

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

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