Head, Business Risk at Unified Payment Services Limited

Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company that operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Title: Head, Business Risk

Location: Victoria Island, Lagos
Employment Type: Full-time

Description

• To promptly identify, measure, monitor, manage, minimize and report risks that may impact on the achievement of our core business objectives in line with the enterprise risk tolerance and business strategy.
• Carry out unit-specific and company-wide risk control self-assessment, risk mapping, business continuity planning and process improvement.
• Conduct objective, thorough and timely investigation on fraud-related cases reported by schemes, banks, internal and external e-payment stakeholders. 
• Ensures that the company and business units meet all internal compliance requirements and external regulatory obligations.
• Provide quality assurance on the effectiveness of risk migration strategies deployed and carry out internal control activities. 
• Ensure that proper risk management policies, processes and procedures are formulated and implemented.
• Merchant risk assessment and KYC documentation for new and existing agents / merchants.

Duties and Responsibilities

• Operational risk assessment of all departments within the enterprise and the company subsidiaries. 
• Internal control activities to ensure operational effectiveness and efficiency. 
• Risk advisement for various departments as per new product implementation, investigates change requests and system integration with UP to mitigate operational, reputational, strategic and regulatory risk. 
• Preparation of Operational Risk report to Senior Management. 
• Work closely with other depts. within the organization to investigate and resolve alleged fraudulent incidences. Escalate issues with potential for negative industry and/or corporate exposure. 
• Special investigation and review for suspicious scheme transactions. 
• Management of fraud monitoring solution and review of alert rule set on the application.
• Operational risk assessment of all departments in UP and other subsidiaries which involve evaluating the operations and activities of these departments in order to identify, assess, measure and mitigate risks. Assist departments to provide risk mitigating factors, remediation options and process improvement ideas. 
• Facilitate Risk and Control Self-Assessment (RCSAs) Workshop for business units while working closely with them to identify and monitor relevant Key Risk indicators.
• Assist business units in developing Key Risk Indicators (KRIs) for all key risks in the business, creation, monitoring and reporting of KRIs including thresholds in the risk dashboards. 
• Planning, managing, and providing ongoing support for the implementation of the company’s operational risk framework. 
• Work with business units to design and implement controls or action plans to mitigate operational risk thereby ensuring the effective running of the company’s business.
• This function will also entail carrying out internal control functions to guarantee effectiveness and efficiency of operations, reliability of transaction reporting, drafting of policy documents and compliance with applicable laws and regulations. 
• Prepare operational risk report to management and analyze operational risk incidence report with proper recommendations. 
• Investigation, follow-up on business-risk related issues, analysis and resolution of suspicious transactions cutting across various platforms and schemes such as TWO, PayArena, PayAttitude, Mastercard, Visa, etc. 
• Co-ordination of team members, compilation and submission of business risk reports to Executive Management.
• To effectively manage and update the risk register to ensure proper follow-up on identified challenges towards conclusive issue resolution. 
• Coordination of team members for Internal Control activities, operational risk assessment, Fraud investigation and merchant onboarding risk reviews.
• Review of CBN website for recent regulations or information which can affect UP and other subsidiaries while providing summary report to executive management. 
• Investigation and prompt response to Customer Service Requests for Unified Payment and other subsidiaries.
• Merchant onboarding, Risk Assessment and review of KYC documentation.
• Work with Financial Institutions and Marketing teams to review merchant KYC documentations and applicable licenses for seamless business integration to mitigate risk. 
• Drafting of memo on Risk-related issues with background details, findings and suitable recommendation for process improvement. 
• Key stakeholder for cross-functional impact assessment in change management process, quality assurance and internal control.

Requirements

• B.Sc Degree in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or related fields.
• MBA/MSc will act as added advantage for the role 
• Minimum of 7 years experience
• Strong experience in Operational risk assessment, Internal Control and Fraud Investigation.

Application Closing Date
26th July, 2025.

How to Apply
Interested and qualified candidates should send their Resumes to: recruitment@up-ng.com using the Job Title as the subject of the email.