Operations Consultant at a Luxury Concierge Service - Elvaridah Limited

Elvaridah Limited - Our client is a luxury concierge service catering to high-net-worth individuals and celebrities in Lagos. They specialize in seamless, bespoke services, from exclusive event planning to luxury transportation and private jet charters.

As they gear up for our summer launch, they are seeking to fill the position below:

Job Title: Operations Consultant

Location: Lagos (Hybrid)
Employment Type: 3-month consultancy (with possible extension)

Role Overview

• The Operations Consultant will play a critical role in laying the operational foundation of the company.
• You will be responsible for developing and implementing key systems, processes, and workflows across our core service categories.
• You will also help onboard service partners, facilitate client bookings, and streamline communication between the concierge team and vendors.

Key Responsibilities

• Design end-to-end SOPs for bookings, client requests, vendor coordination, and payment workflows.
• Develop and manage templates for itinerary building, vendor briefing, and client confirmations.
• Assist in setting up a bookings management tool (Google Workspace, Notion, or Airtable).
• Coordinate logistics and communication across different service categories.
• Support the Founder with operational planning and execution, especially during launch.
• Recommend tools, platforms, and systems for long-term scalability.

Requirements

• A high degree of professionalism and a customer-first mindset.
• 3+ years experience in operations, hospitality, event management, or a concierge role.
• Excellent project management and organizational skills.
• Confident using Google Suite, Notion, or other workflow tools.
• Must be resourceful, discreet, and solutions-oriented.

Salary
N300,000 / Month.

Application Closing Date
28th July, 2025.