Product Operations Specialist at Mobile Sport Limited (Msport)

Mobile Sport Limited is an online gaming company established with Headquarters in Lagos State, Nigeria. The company was founded in 2019 by private investors and a management team with a wealth of experience in building and managing industry leading companies in emerging markets, and with an international background in technology

We are recruiting to fill the position below:

Job Title: Product Operations Specialist

Location: Lagos
Employment Type: Contract

Responsibilities

• Monitor on Self Product User Strategy Proceed Status and Effect
• Example: Monitor on Product Ads Spot / Push / SMS Condition
• Experience, perform research and analysis of other products in the market
• Example: Experience and monitor similar products, then record, sum and generate with proper experience or research report
• Conduct user surveys by different methods, analyse user feedback and relevant data then generate proper reports with solutions and suggestions.
• Provide suggestions for operation and product optimisation, or operation workflow, etc.
• Participate in strategy beta-test, user research or other operational projects

Requirements

• Bachelor’s degree or higher in Marketing, Public Relations, Data Analysis, Business Management, Media and Communication, Technical, or a related field.
• Working Experience: 1-3 years in user or product operations or customer service roles, preferably in the gambling, gaming, entertainment or e-commerce industries.
• Language: Excellent written and verbal English (Bonus with local languages)
• Technical Skills: Proficient in Microsoft Excel and other MS software
• Sports Enthusiast: A Wealth of knowledge about sports, especially in football, is preferred.
• 1 year or above of gambling experience (without addiction)
• Working on Weekdays and Saturday Morning. Accept shift work during the holiday if necessary.
• Detail-oriented and well-organised, ensuring minimal errors.
• Highly self-motivated and curious, adaptable to fast-paced and evolving environments.
• Strong user insight capabilities, for developing the real needs of local users to support effective operation strategies.
• Excellent teamwork and collaboration skills.
• Strong logical thinking with a root cause analysis mindset.

Remuneration
NGN 250,000 Monthly Gross with a Structure of 70% Basic Salary and 30% KPI Salary.

Application Closing Date
10th July, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr-Nigeria@msport.com using the job title as the subject of the email.