Manager at Ora Lagos (The O Lounge)

Ora Lagos (The O Lounge), popularly known as The O Lounge, is a premium lifestyle and hospitality destination located in the heart of Lekki, Lagos. We offer a vibrant blend of luxury dining, curated cocktails, great music, and exceptional customer service in a stylish and contemporary setting. Our team is passionate about creating unforgettable experiences for every guest, every time.

We are recruiting to fill the position below:

Job Title: Manager

Location: Lekki, Lagos 
Employment Type: Full-time
Work Hours: 6 - 7-hour shifts within the lounge's operational hours (12PM - 2AM)

Job Summary

• The Manager is responsible for overseeing the day-to-day operations of The O Lounge, ensuring smooth execution of all activities while maintaining high standards of service and customer satisfaction.
• The role involves managing staff, financial operations, inventory, and customer relations. The ideal candidate must be a proactive leader with excellent organizational and communication skills.

Key Responsibilities

• Supervise daily lounge operations, ensuring efficiency and adherence to established standards.
• Oversee staff schedules and assign tasks to optimize productivity and service delivery.
• Monitor and ensure compliance with health, safety, and hygiene standards.
• Conduct regular performance evaluations and provide constructive feedback.and encourages teamwork and employee engagement.
• Address customer complaints and inquiries promptly and professionally.
• Create a welcoming ambiance that aligns with The O Lounge’s brand identity.
• Prepare and manage budgets, including tracking expenses and revenues.
• Oversee cash handling, daily sales reconciliations, and bank deposits.
• Analyze financial performance and provide actionable insights to improve profitability.
• Monitor inventory levels to ensure the availability of all necessary supplies.
• Coordinate with suppliers and vendors for timely delivery of high-quality products.
• Implement cost-effective inventory control measures.
• Collaborate with clients and internal teams to plan and execute events at the lounge.

Key Performance Indicators (KPIs)

• Staff retention and performance metrics.
• Customer satisfaction scores and feedback.
• Revenue growth and budget adherence.
• Efficiency in inventory management and cost control.
• Successful execution of events and promotions.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in a managerial role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in financial management and reporting.
• Problem-solving skills and the ability to make decisions under pressure.
• Knowledge of health and safety regulations in the hospitality sector.

Salary
N200,000 - N400,000 Monthly.

Application Closing Date
7th July, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online