IT Support Officer at Sunlight Resources Limited

Sunlight Resources Limited is a  Food & Snack Production Company situated at Mushin axis of Nigeria, who has been in business for more 16 years. A business venture between father and son, Fun Snax began way back in 2005 when the dynamic duo first launched their light and fluffy cheeseballs, in their hometown of Lagos, Nigeria. It was thanks to the success of these cheesy snacks that the pair then went onto design and craft new products for the range. Spending hours obsessing over new and exciting flavours, Fun Snax soon saw the launch of the brand’s ever-popular potato chips and their tangy shrimp cracker.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Sagamu Interchange, Ogun
Employment Type: Full-time
Report to: IT Coordinator
Seniority Level: Junior Role

Job Responsibilities

• Provide user-level technical support for end-users, Computers, Printers, etc.
• Assist With cable network, security and internet management and troubleshooting
• Assist with data storage backups and technical documentation of IT systems and networks
• Maintain inventory and manages the procurement process in the acquisition of IT accessories, systems and assets
• Assist with deployment of new and refurbished systems.
• Provide use level training on daily applications such as MS Word, Excel, Outlook, PowerPoint, Adobe and other basic computer applications
• Assist with end-user system updates and monitoring, such as spyware removal, virus checking; backup of data files, etc.
• Assist with user management; such as including/removing users from AD, email configuration, etc.
• Monitor printers, copiers and desk phones to ensure the proper functioning and attain regular maintenance.
• Provide a high degree of professionalism, end-user satisfaction and work well with others.
• Ensure proper documentation of knowledge base for recurring incidents and means of resolution.
• Take minutes of meetings and trainings.

Qualifications and Experience

• Candidates should possess a B.Sc / HND in IT Related Course (E.g Computer Science, Software Engineering, Computer Engineering etc.
• Must have 1-3 years in Manufacturing Sector (FMCG) is a Must.

Job Requirements, Skills & Attitude:

• Technical, logical thought process.
• Organizational Skill (Time Management & Prioritization)
• Good Communication Skills
• Smart, with good charisma.
• Ability to meet, and strictly follow deadline.
• Must exhibit a high degree of professionalism, end-user satisfaction and work well with others.
• Be Pragmatic, Proactive and strategic in thinking.
• Be able to demonstrate high level of Customer Service.
• Highly discrete and be able to maintain confidentiality.

Salary
N100,000 - N140,000 / Month.

Application Closing Date
14th July, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@srlng.com using "IT Support Officer" as the subject of the email.