Team Lead, Group Life Claims at Phillips Outsourcing Limited

Phillips Outsourcing Limited has been in existence for over 16 years. We have a vast experience in the outsourcing business as we currently manage resources for major clients in all sectors of the Nigerian economy. In addition, our prolific manpower cuts across the 36 states in Nigeria. After successfully gaining ground in all the 36 states of the federation, we are gradually spreading our tentacles to other African Nations. We are currently registered to also do business in Ghana. Our framework is developed to fully support the businesses of our clients, ensuring continuous improvement of the outsourced services. This ultimately thrusts our clients to achieve their business objectives.

We are recruiting to fill the position below:

Job Title: Team Lead, Group Life Claims

Location: Lagos

Responsibilities

• Responsible for upholding the Group Life claim process
• Responsible for the verification and completeness of claim documentation in line with the approved operational standards
• Responsible for the accuracy and completeness of all claim’s operational and statutory registers
• Responsible for the timely and accuracy of the discharge liabilities
• Responsible for claims report and claim’ age analysis assessment.
• Implementing claim procedures for efficiency and accuracy
• Monitoring and managing claims reserves Discharge Voucher Processing
• Responsible for reviewing all standards documents before Discharge Voucher is issued.
• Following up with the insured/broker to ensure the discharge voucher is executed and returned promptly
• Upon receipt of the executed discharge voucher, ensure payment is made within the stipulated time frame
• Ensure claims payment are registered in the settled register and send to DMS for scanning and closure.
• Ensuring all recoverable on facultative placements are imputed on the software.
• Prepare NAICOM reports for Paid and outstanding claims quarterly
• Prepare report for Bids on request
• Reviewing and analyzing claim reports, making decisions on appeals and disputes
• Ensure rendition of regulatory reports as it relates to claims - monthly, Quarterly, et.c

Requirements

• Minimum of a Bachelor's Degree in Insurance, Actuarial Science/Law or related field.
• Minimum of five (5) years relevant experience in an insurance firm
• A student member of the Chartered Insurance Institute of Nigeria (CIIN), being an Associate Member will be an added advantage.
• Good Communications Skills
• Good knowledge of Group Life Market, the Insurance regulatory policies, laws and practices are essential.
• Proficient in the use of Microsoft Office.

Application Closing Date
30th July, 2025.

Method of Application
Interrested and qualified candidates should:
Click here to apply online