Intern - Market Research / Customer Success at FCMB Asset Management Limited

FCMB Asset Management Limited was established in 1997 to provide portfolio management and investment advisory services to individual and institutional clients, globally. The company commenced operations in 2000 under the name First City Asset Management Limited. The company's name changed to FCMB Asset Management Limited in October 2019. FCMB Asset Management Limited is a wholly-owned subsidiary of CSL Stockbrokers Limited, a member of FCMB Group Plc. CSL Stockbrokers has existed for more than thirty years and is one of the top stockbroking companies in Nigeria. FCMB Group Plc is a leading financial services institution in Nigeria and one of the top eight lenders in the country. FCMB Asset Management Limited is rated by two credit-rating agencies: an Investment Manager rating A- (IM) by Agusto & Co, and A-(NG) (Long-term Issuer) and A2(NG) (Short-term Issuer) by Global Credit Ratings Company Ltd.

We offer professional investment management services, and we can provide fund management solutions across asset classes, markets, and currencies.

We are recruiting to fill the position below:

Job Title: Intern – Market Research / Customer Success

Location: Marina, Lagos
Employment Type: Internship

Job Summary

• We are looking for a dynamic and analytical individual to join our team as a Market Research/Customer Success Intern.
• This internship is designed to provide valuable exposure to customer engagement, data analysis, and market intelligence gathering within a dynamic work environment.
• You will gain practical experience while supporting meaningful projects that contribute to business decisions and client satisfaction.

Key Duties

• Support the team in responding to customer enquiries and assisting with service-related documentation.
• Assist with onboarding new clients and maintaining accurate client records.
• Help prepare and distribute investment certificates and related client communications.
• Support Know Your Customer (KYC) processes by helping to verify and organize required documentation.
• Assist in collecting and organizing client feedback for service improvement initiatives.
• Conduct basic desk research on market trends, competitor activity, and industry developments.
• Assist with compiling data for internal use and presentation to senior stakeholders.
• Support the preparation of slides, dashboards, and infographics for internal and external meetings.
• Participate in brainstorming sessions and contribute ideas to improve client experience and service quality.

Job Requirements

• A Degree in Economics, Business Admin or a related field.
• 0 - 2 years' experience in a similar role (Client Services or Investment Operations)
• Basic understanding of customer service and/or market research principles.

Core Skill Requirement:

• Attention to detail
• Analytical and Research Skill
• Presentation Skill
• Technical and Digital Skills
• Excellent Client Relationship Management skills
• Excellent Analytical thinking skills
• General understanding of Regulatory compliance
• Excellent Time management skills.

Learning Opportunites

• Gain real-world exposure to the operations of a leading asset management firm.
• Build foundational skills for a successful career in finance.
• Gain hands-on experience in customer relationship management and support functions.
• Develop foundational skills in market research and data interpretation.
• Learn how to work with cross-functional teams in a structured business setting.
• Exposure to client communication, documentation standards, and reporting practices.

Application Closing Date
16th July, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online