Client Account Manager at Havana Group

Havana Group has a number of companies under its portfolio. You will enjoy working with us if you're a talented, young, vibrant, energetic, creativeand ambitious individual who wants to work with a team of other champions, in an environment that sponsors growth and development. If you're not intimidated by greatness, you're welcome to join our team.

We are recruiting to fill the position below:

Job Title: Client Account Manager

Location: Enugu
Employment Type: Full-time

About the Job

• Do you excel at building lasting relationships, managing client needs, and delivering excellent service?
• We’re looking for a Client Account Manager to join our growing team and play a key role in maintaining and expanding our client partnerships.

Key Responsibilities

• Serve as the primary point of contact for assigned client accounts
• Build and maintain strong, long-term client relationships
• Understand client goals and ensure services are aligned to meet those needs
• Manage the onboarding of new clients and ensure a seamless start
• Coordinate with internal teams (sales, marketing, tech) to ensure client satisfaction
• Monitor account performance and deliver regular updates and reports
• Identify upsell or cross-sell opportunities and support client retention
• Address any client issues promptly and professionally

Requirements

• Bachelor's Degree in Business, Marketing, Communications, or a related field
• 2 - 4 years of experience in account management, client service, or customer success
• Excellent communication, presentation, and interpersonal skills
• Strong organizational and problem-solving abilities
• Ability to manage multiple accounts simultaneously
• Familiarity with CRM tools and client reporting systems is an advantage.

What We Offer

• Salary: N100,000 - N200,000 / month.
• Opportunities for career advancement and professional development
• Competitive salary and performance-based incentives
• Exposure to diverse industries and global clients.

Application Closing Date
31st July, 2025.

Method of Application
Interested and qualified candidates should send their CV to: hr.9figuremedia@gmail.com using the job title as the subject of the mail.