Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Alan & Grant Job Recruitment (12 Positions)

WIOCC Nigeria Limited Job Recruitment (10 Positions)

NLNG Nigeria Job Recruitment

Alfred and Victoria Associates Job Recruitment (12 Positions)

Inked Memory Limited Job Recruitment (5 Positions)

Ash Nelson Partners Limited (ANP) Internship & Exp. Job Recruitment (7 Positions)

Faith & Dave Hospital Job Recruitment (5 Positions)

Deep Blue Energy Services Limited (DBESL) Job Recruitment (6 Positions)

Oilserv Limited Job Recruitment (12 Positions)

Digitvant Microfinance Bank Job Recruitment (7 Positions)

Secom Limited Internship & Exp Job Recruitment (6 Positions)

Owens and Xley Consults Job Recruitment (6 Positions)

T.O.N Corporate Services Job Recruitment (13 Positions)

Funtay Global Resources Limited Job Recruitment (5 Positions)

Premiere Urgence Internationale (PUI) Job Recruitment (3 Positions)

Tenaris Nigeria Limited Job Recruitment (7 Positions)

MTN Nigeria Job Recritment (14 Positions)

LD&D Consulting Job Recruitment (11 Positions)

Jumia Nigeria Job Recruitment (3 Positions)

Globalclique HR Internship & Exp. Job Recruitment (16 Positions)

Primewill City College Job Recruitment (4 Positions)

Save the Children Nigeria Job Recruitment (3 Positions)

International Breweries Plc Graduate Trainee & Exp. Job Recruitment (6 Positions)

TeamAce Limited Trainee & Exp. Job Recruitment (32 Positions)

Medecins Sans Frontieres (MSF) Job Recruitment (10 Positions)

Bankyloolas Job Recruitment (3 Positions)

Seven Up Bottling Company Job Recruitment (7 Positions)

Pennylender Limited Job Recruitment (3 Positions)

Eastern Plains Integrated Farms Limited Job Recruitment (7 Positions)

Wells Carlton Hotel & Apartment Job Recruitment (4 Positions)

Resources Intermediaries Limited (RIL) Job Recruitment (10 Positions)

Greenlife Hospital Job Recruitment (3 Positions)

The Concept Group Job Recruitment (9 Positions)

Khenpro Global Services Trainee & Exp. Job Recruitment (9 Positions)

9mobile Nigeria Job Recruitment

Mitiget Assurance and Technology Services Limited Job Recruitment (3 Positions)

Terminal Africa Incorporated Job Recruitment (6 Positions)

Elizabeth Maddeux Limited Internship & Exp. Job Recruitment (11 Positions)

PZ Cussons Nigeria Plc Trainee & Exp. Job Recruitment (11 Positions)

ICS Outsourcing Limited Job Recruitment (3 Positions)

TrustBanc Group Graduate Internship & Exp. Job Recruitment (3 Positions)

Virgin Beauty Industries Limited Job Recruitment (5 Positions)

Biz Afric Solutions Entry Level & Exp. Job Recruitment (7 Positions)

Eta Zuma Mining and Industries Limited Job Recruitment (5 Positions)

Amo Farm Sieberer Hatchery Limited Job Recruitment (5 Positions)

Lifebank Job Recruitment (3 Positions)

Global Profilers Job Recruitment (4 Positions)

Providus Bank Plc Job Recruitment (10 Positions)

Welcome 2 Africa International Job Recruitment (6 Positions)

Unified Payments Services Limited Job Recruitment (14 Positions)


Regional Customer Experience Manager at Dangote Group

Posted on Fri 04th Jul, 2025 - hotnigerianjobs.com --- (0 comments)


Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.

We are recruiting to fill the position below:

Job Title: Regional Customer Experience Manager

Location: Lagos
Job type: Full-time

Job Summary

  • To manage the regional Service Support team and own the customer experience within a specific geographical area.
  • This role ensures the quality resolution of all customer issues and acts as the bridge between regional partners and the central command.

Responsibilities

  • Handle complex customer issues that cannot be resolved by the Service Support Supervisors.
  • Manage, coach, and oversee the daily workload, case management, and performance of the regional team of Service Support Supervisors and Officers.
  • Prepare and present regular reports on regional service trends, challenges, team performance, and customer sentiment to the Head of Customer Success.
  • Provide actionable feedback to central operations based on on-the-ground intelligence to drive service improvements.

Requirements

  • B.Sc Degree in Business Administration or a related discipline.
  • 5-7 years of experience in customer service, with at least 2 years in a team lead or supervisory role.
  • Direct experience in Nigeria's downstream oil and gas retail sector is mandatory.
  • Strong understanding of customer service principles and practices.
  • Excellent leadership, coaching, and conflict resolution skills.
  • Willingness to travel within the designated region.

Key Interfaces:

  • Internal: Head of Customer Success, Service Support Supervisors, Key Partner Stations.
  • External: Customers within the region.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *