M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
Location: Lagos (Remote)
Employment Type: Full time
Department: Fintech Technology
Details
We are recruiting Senior Manager, Strategy & Operations - Technology to join our Technology Leadership Team as we scale digital and financial inclusion across Africa.
The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this impact exponentially.
It's your chance to be part of something that's literally transforming lives across an entire continent Imagine leading initiatives where success means our platform scales to serve a million new customers, our engineering teams launch in three new countries simultaneously, or our technology infrastructure empowers entire communities to access their first digital financial services.
This is a fully remote role, you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa.
The Opportunity
Mission-driven strategy: Every process you build helps expand financial inclusion for under-banked populations
Immediate impact: See your strategic decisions improve lives in real-time, not just quarterly reports
Global recognition: Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years (2022-2025)
Scale challenges: Lead operations for technology serving millions across multiple African markets
Environmental impact: We're carbon-negative, having displaced over 2 million tonnes of emissions
What You'll Do
Partner with our CTO to develop and execute technology strategy that scales across African markets
Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams
Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination
Drive project management for strategic initiatives including country launches and platform scaling
Build frameworks for team development, recruitment strategy, and organisational growth across our technology teams
Establish data-driven decision-making processes and optimise resource allocation for maximum impact
Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management
Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational efficiency
What You Need
Strong background in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience
Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting
Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management
Strategic mindset with ability to translate vision into actionable plans, combined with strong analytical and problem-solving capabilities
Exceptional communication skills and emotional intelligence to build relationships across all organisational levels
Bias for action with proven ability to deliver results while creating structure in fast-paced, ambiguous environments.