Community Host at MTRD Consulting Limited

MTRD Consulting operates Cowork with MTRD, Kaduna's tech-forward coworking space located within Sanab Luxury Inn, U/Rimi G.R.A. We provide a dynamic, professional, and fully-equipped environment designed to foster productivity, innovation, and community for freelancers, entrepreneurs, remote workers, and small businesses. We pride ourselves on offering reliable 24/7 power, blazing-fast Wi-Fi, and a conducive atmosphere where ideas thrive.

We are recruiting to fill the position below:

Job Title: Community Host

Location: Kaduna 
Employment Type: Full-time

Job Summary

• The Community Host is the welcoming face and operational heart of Cowork with MTRD.
• This role is crucial for ensuring our members and guests have a seamless, productive, and positive experience.
• You will be responsible for managing the front desk, overseeing the day-to-day operations of the space, and actively contributing to our vibrant community atmosphere.

Responsibilities
Member & Guest Reception:

• Warmly greet and welcome all members, daily pass users, and guests upon arrival and departure.
• Assist visitors with sign-in using the access register and direct them appropriately.
• Provide tours of the Cowork with MTRD space to prospective members, highlighting key features and benefits (e.g., smart office automation, reliable power, Wi-Fi).

Space Management & Operations:

• Ensure the coworking areas, meeting rooms, and common spaces (e.g., kitchen, restrooms) are clean, tidy, and well-maintained throughout the day.
• Monitor and replenish amenities like coffee, tea, and water supplies.
• Perform basic troubleshooting for Wi-Fi and common office equipment (e.g., printer), and escalate complex issues.
• Manage meeting room bookings and ensure rooms are set up correctly.

Member Support & Engagement:

• Answer member inquiries, provide assistance, and address minor concerns promptly and courteously.
• Familiarize yourself with membership plans and basic pricing to assist with inquiries.
• Foster a welcoming and collaborative environment for all members.

Security & Compliance:

• Diligent use of the access register for all entries and exits.
• Maintain awareness of security procedures and report any suspicious activity.
• Ensure adherence to House Rules and Fair Usage Policy.

Administrative Support:

• Handle incoming calls and direct them appropriately.
• Perform light administrative tasks as required.

Requirements

• Education: Minimum of an Ordinary National Diploma (OND) in any relevant field.
• Computer Literacy: Proven proficiency in using computers and common office software (e.g., Microsoft Office Suite, Google Workspace).
• Community & Social Media Skills: Strong interpersonal skills with an ability to engage positively with a diverse community. Familiarity with social media platforms (especially Instagram) for basic content sharing or engagement is a strong advantage.
• Location: Must reside within the U/Rimi environs of Kaduna.
• Experience: 0 Years, Previous experience in a customer service, hospitality, or front desk role (1-2 years preferred).
• NYSC Corpers: Applications from currently serving National Youth Service Corps (NYSC) members seeking PPA (Place of Primary Assignment) placements are highly welcome.
• Gender: Female candidates are strongly encouraged to apply.
• Personal Attributes: Friendly, proactive, problem-solving attitude, reliable, punctual, and highly organized.

Working Hours:

• Monday to Friday, 8:00 AM - 4:00 PM.

Benefits

• Salary N50,000 monthly.
• A dynamic and inspiring work environment.
• Opportunity to be part of a growing tech-forward community in Kaduna.
• Professional development opportunities.
• Practical experience in a modern coworking and smart solutions business.

Application Closing Date
11th July, 2025.

How to Apply
Interested and qualified candidates should send their comprehensive Curriculum Vitae (CV) to: coworkwithmtrd@gmail.com using "Application for Community Host - [Your Full Name]" as the subject of the mail.

Note: For NYSC Corpers, kindly include a copy of your NYSC call-up letter.