Settlements and Reconciliation Manager at Tophire Africa

TopHire Africa is a timeless and innovative HR-Consulting Service provider that's geared towards delivering recruitment and training of qualitatively verified talent.

We are recruiting to fill the position below:

Job Title: Settlements and Reconciliation Manager

Location: Nigeria

Responsibilities

• Develop and execute processes, standards, guidelines, and service-level agreements for partnering organizations.
• Reconciliation of transactions routed through various payment platforms including POS.
• Identifying, negotiating, and closing partnership deals on direct product offerings.
• Liaising with switching companies and card schemes on Settlement issues
• Attend to customer and merchant disputes and ensure prompt resolution.
• Liaise with banks and aggregators on settlement discrepancies.
• Attending to all transfer related enquiries from banks.
• A thorough understanding of the card brand dispute management rules, response codes, and recommended response data.
• Daily management of our dispute management process on behalf of our merchants and acquirers across the country.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Daily reconciliation of debits that arise from the chargebacks process and escalation to acquirers/ Issuers where discrepancies arise
• Ensures timely reconciliation of all transactions done on the terminals.
• Ensure daily validation of transaction posting on the system.

Requirements

• Minimum 4+ years in finance, treasury, or banking operations, preferably within fintech or payments environment.
• Strong proficiency in Excel and other data analysis tools for handling large transaction volumes and complex reconciliation.
• Solid understanding of CBN regulations, AML compliance, and reporting obligations for financial institutions.
• Responsible for daily reconciliation of transactions across multiple payment channels, banks, and partner networks.
• Skilled in negotiating bank rates, charges, and optimising banking relationships to reduce costs and improve liquidity management.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should send their CV to: tophireafrica@gmail.com using the Job Title as the subject of the mail.