Settlements and Reconciliation Manager at Tophire Africa

TopHire Africa is a timeless and innovative HR-Consulting Service provider that's geared towards delivering recruitment and training of qualitatively verified talent.

We are recruiting to fill the position below:

Job Title: Settlements and Reconciliation Manager

Location: Nigeria

Responsibilities

• Develop and execute processes, standards, guidelines, and service-level agreements for partnering organizations.
• Reconciliation of transactions routed through various payment platforms including POS.
• Identifying, negotiating, and closing partnership deals on direct product offerings.
• Liaising with switching companies and card schemes on Settlement issues
• Attend to customer and merchant disputes and ensure prompt resolution.
• Liaise with banks and aggregators on settlement discrepancies.
• Attending to all transfer related enquiries from banks.
• A thorough understanding of the card brand dispute management rules, response codes, and recommended response data.
• Daily management of our dispute management process on behalf of our merchants and acquirers across the country.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Daily reconciliation of debits that arise from the chargebacks process and escalation to acquirers/ Issuers where discrepancies arise
• Ensures timely reconciliation of all transactions done on the terminals.
• Ensure daily validation of transaction posting on the system.

Requirements

• Minimum 4+ years in finance, treasury, or banking operations, preferably within fintech or payments environment.
• Strong proficiency in Excel and other data analysis tools for handling large transaction volumes and complex reconciliation.
• Solid understanding of CBN regulations, AML compliance, and reporting obligations for financial institutions.
• Responsible for daily reconciliation of transactions across multiple payment channels, banks, and partner networks.
• Skilled in negotiating bank rates, charges, and optimising banking relationships to reduce costs and improve liquidity management.

Application Closing Date
Not Specified.