Travel Sales Secretary at Resource Intermediaries Limited (RIL)

Resource Intermediaries Ltd is a professional Managementfirm into all core Human Resource Services such as training, recruiting, manpower outsourcing, payroll management, business process outsourcing and general HR consulting services with over 18 years of industrial experience. We pride ourselves in easing business burdens.

We are recruiting to fill the position below:

Job Title: Travel Sales Secretary

Location: Ibadan. Oyo
Employment Type: Full-time
Work Schedule: Mon - Fri

Responsibilities
Sales & Client Acquisition:

• Proactively identify and pursue new sales opportunities, generating leads and building a strong client base.
• Present and sell various travel products and services, including flights, accommodations, tour packages, cruises, travel insurance, and car rentals, to individual and group clients.
• Negotiate rates and packages with clients to close sales effectively.

Customer Relationship Management:

• Build and maintain strong, lasting relationships with clients, providing exceptional customer service before, during, and after their travel.
• Handle client inquiries, concerns, and complaints professionally and efficiently, resolving issues to ensure customer satisfaction.
• Follow up with clients on bookings, payments, and travel details.

Promotional Activities:

• Assist in the creation and distribution of promotional materials, brochures, and sales presentations.
• Participate in marketing campaigns and events to promote travel services.
• Manage Social Media pages.

Administrative Support:

• Manage and organize appointments, meetings, and schedules for the sales team and management.
• Prepare, type, and proofread travel proposals, contracts, invoices, reports, and other sales-related documents.
• Handle incoming and outgoing communications (phone calls, emails) for the travel department, directing inquiries as appropriate.

Travel Logistics & Operations:

• Make and confirm reservations for flights, hotels, ground transportation, and other travel services.
• Issue travel documents, including tickets, vouchers, itineraries, and travel insurance policies.
• Process payments, manage billing, and reconcile accounts related to travel bookings.
• Assist clients with visa applications, passport requirements, and other necessary travel documentation.

Requirements

• Experience as a Travel Agent, Travel Sales Executive, administrative or similar role.
• Strong proficiency in Microsoft Office Suite
• Exceptional sales and negotiation skills
• Outstanding customer service and interpersonal skills.
• Excellent written and verbal communication abilities.
• Highly organized with strong attention to detail and accuracy.
• Ability to manage multiple tasks, prioritize effectively, and work under pressure.
• Proactive, self-motivated, and results-driven.
• Strong problem-solving and decision-making capabilities.
• Adaptability and flexibility to handle

Qualifications

• OND/HND/BSc Degree in Tourism, Hospitality, Business Administration, or a related field is highly preferred with 1-3 years work experience. 

Application Closing Date
28th July, 2025. 

How to Apply
Interested and qualified candidates should send their CV  to: asunday@resourceintermediaries.org using the Job Title as the subject of the email.