Customer Support Specialist at D-Degree Digital Hub Limited

DDSA (Direct Digital Sales Agent), developed by D-Degree Digital Hub, is a revolutionary platform transforming how services are delivered at the grassroots across all sectors. DDSA empowers agents with tools to drive acquisition and provide comprehensive solutions. Our innovative approach has redefined the service delivery landscape, making it more efficient and accessible.

We are recruiting to fill the position below:

Job Title: Customer Support Specialist

Location: Ogba / Ikeja, Lagos
Employment Type: Full-time

Role Description

• This is a part-time hybrid role for a Customer Support Specialist, located in Ikeja, with some work-from-home flexibility. The Customer Support Specialist will handle daily tasks, including answering customer inquiries, providing technical support, addressing customer concerns, and ensuring customer satisfaction.
• The role involves interacting with customers across various channels to resolve issues efficiently and maintaining accurate records of customer interactions.

Qualifications

• Proficiency in Customer Support and ensuring Customer Satisfaction
• Strong Interpersonal Skills for effective customer interactions
• Technical Support abilities and Analytical Skills to troubleshoot and resolve issues
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Experience in using customer support software is a plus.

Application Closing Date
14th July, 2025.

How to Apply
Interested and qualified candidates should send their Applications to: info@d-degreedigital.com using the Job Title as the subject of the email.