Administrative / Human Resources Manager at Skye Properties Limited (Dagsville & Gordonsville by Escape)

Skye Properties Limited (Dagsville & Gordonsville by Escape) is a hospitality company with unique boutique hotels.

We are recruiting to fill the position below:

Job Title: Administrative / Human Resources Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time
Reports to: General Manager (Gordonsville & Dagsville)

Job Overview

• The Admin/HR Manager is responsible for overseeing all administrative functions and managing the hotel's human resources.
• This role ensures the smooth operation of daily hotel processes, employee relations, and compliance with labor laws.
• The position acts as a liaison between the management and employees, ensuring that the hotel's staffing needs are met and that the workplace culture aligns with the hotel's values.

Key Responsibilities
Human Resources Management:
Recruitment & Staffing:

• Oversee the full recruitment cycle, including sourcing, interviewing, and onboarding new hires.
• Maintain relationships with recruitment agencies and job boards.
• Ensure staffing levels meet the operational needs of the hotel.

Employee Relations:

• Serve as a point of contact for employees regarding HR issues and grievances.
• Foster a positive and inclusive work environment.
• Address and resolve employee concerns in compliance with hotel policies and local labor laws.

Training & Development:

• Develop and implement training programs for employees in line with the hotel’s service standards.
• Organize onboarding sessions, job-specific training, and professional development opportunities.

Performance Management:

• Manage employee performance appraisals, ensuring regular evaluations and feedback.
• Work with department heads to create performance improvement plans for underperforming staff.
• Recognize high-performing employees and recommend them for promotions or rewards.

Compensation & Benefits:

• Ensure employees are paid accurately and on time, working closely with the finance team.
• Administer employee benefits packages, including health insurance, leave policies, and bonuses.
• Maintain records of attendance, leave, and overtime.

Administrative Management
Office Administration:

• Oversee the smooth day-to-day administrative operations of the hotel.
• Manage office supplies, maintenance schedules, and general hotel-related administration.
• Maintain an organized filing system for all hotel records, including legal, financial, and operational documents.

Compliance & Legal:

• Ensure compliance with local labor laws, health and safety regulations, and industry standards.
• Maintain updated records for licenses, permits, and contracts related to hotel operations.
• Coordinate with the legal team on employee contracts and dispute resolutions when necessary.

Vendor & Contract Management:

• Manage contracts and relationships with third-party vendors for various services (e.g., cleaning, security, supplies).
• Negotiate agreements and ensure that contracts are fulfilled as per the terms.

Employee Welfare & Engagement:
Employee Engagement:

• Organize staff events, team-building activities, and incentive programs to promote a positive workplace culture.
• Conduct employee satisfaction surveys and implement programs to improve overall morale.

Health & Safety:

• Ensure that health and safety protocols are in place and followed by all staff.
• Conduct regular safety training sessions and emergency response drills.

Strategic HR Planning:
Workforce Planning:

• Collaborate with hotel management to forecast staffing needs based on business demand and hotel occupancy rates.
• Develop long-term HR strategies to support business growth and expansion.

Talent Management:

• Identify future talent needs and develop strategies for attracting and retaining top talent in the hospitality industry.
• Implement succession planning and career development pathways for key positions within the hotel.

Application Closing Date
16th July, 2025.

How to Apply
Interested and qualified candidates should send their CV to: info@hopservicesltd.com using the Job Title as the subject of the mail.