Hotel Receptionist at Natafamdavid Consulting Nigeria Limited

Natafamdavid Consulting Nigeria Limited is a business growth consultancy company offering tailor made services targeted at building profitable and productive companies with a focus on building sustainable enterprises, comprehensive HR advisory services, brand growth, corporate governance, business strategy and advisory services at different sections of the value chain.

Our services are across-the-board and we are driven by a strong passion to create value for our clients. From the het go, we set out to work with clients across diverse industries, providing strategic solutions to increase our success matrix, productivity, profitability.

So far, we have worked with clients in different industries and sectors such as Agriculture, Real Estate, Hospitality, Engineering & Construction, Education, Logistics, Health & Environment, Oil & gas, Retail and more, to achieve their itemized objectives.

We are recruiting to fill the position below:

Job Title: Hotel Receptionist

Location: Ikotun, Lagos
Employment Type: Full-time

Key Responsibilities

• Greet guests warmly upon arrival and provide a professional, welcoming atmosphere
• Handle guest check-ins and check-outs efficiently and accurately
• Manage room reservations and respond to booking inquiries (phone, email, or walk-in)
• Provide guests with information about hotel services, local attractions, and transportation
• Address and resolve guest complaints or concerns promptly and politely
• Maintain accurate guest records and update the hotel’s reservation system
• Process payments and issue receipts using the POS or hotel software
• Handle administrative tasks such as filing, emails, and phone calls
• Coordinate with housekeeping, security, and other departments to meet guest needs
• Ensure the reception area is clean, tidy, and presentable at all times

Requirements

• Proven experience as a hotel receptionist, front desk officer, or similar role preferred
• Excellent verbal and written communication skills
• Strong customer service and problem-solving abilities
• Proficiency in Microsoft Office and hotel management systems (e.g., Opera, Cloudbeds, etc.)
• Ability to multitask and work under pressure
• Professional appearance and demeanor
• Flexibility to work in shifts, including nights, weekends, and holidays.

Preferred Qualifications:

• Minimum of SSCE/WAEC; diploma or certification in hospitality is an advantage with 2 - 4 years work experience. 
• Knowledge of multiple languages is a plus
• Familiarity with cash handling and POS systems

Application Closing Date
15th July, 2025.

Method of Application
Interested and qualified candidates should send their CV to: nadrecruitmentng@gmail.com using the job title as the subject of the mail.