Logistics Fulfillment Officer at truQ Dynamic Services

truQ (Techstars'22)) is a logistic tech company solving the inefficiencies and frustrations of third-party logistics in Africa. truQ connects businesses with logistics needs to the closest vehicles in real-time and also provides these businesses with tech solutions to all of their complementary logistics problems. The goal is to become Africa's most preferred third-party logistics solution provider.

We are recruiting to fill the position below:

Job Title: Logistics Fulfillment Officer

Location: Lagos

About the Role

• As a Logistics Fulfillment Officer, you will be responsible for sourcing logistics demand from clients and ensuring every request is matched to the right supply within truQ’s network.
• This role sits at the heart of our logistics engine, connecting businesses to reliable transporters and ensuring smooth end-to-end delivery experiences.
• You’ll work closely with business clients, transporters, and internal teams to fulfill trips, track performance, resolve issues, and contribute to demand growth. If you have strong logistics experience and access to a network of transporters, this is the role for you.

Job Description

• Source logistics demand from new and existing B2B clients across retail, FMCG, and distribution sectors
• Match logistics requests to the right vehicle type within truQ’s supply network
• Leverage your existing network of truck owners and transporters to fulfill client requests efficiently
• Coordinate trip execution from start to finish — including dispatch, tracking, issue resolution, and closure
• Monitor and report on trip performance, fulfillment rate, and customer satisfaction
• Support pricing, client negotiations, and supply availability based on capacity and urgency
• Collaborate with the operations and supply team to forecast demand and ensure supply readiness
• Maintain high client satisfaction by delivering reliable service and resolving any post-trip issues promptly

About You

• Experienced in Logistics: 1 – 2 years in logistics, transportation, or fleet operations
• Well-Connected: You have access to a strong list of supply partners (truck owners, drivers, agents)
• Execution-Focused: You know how to move fast, solve problems, and follow through
• Strong Communicator: Able to manage clients and transporters effectively
• Street-Smart: You understand Nigerian logistics from the ground up — vehicle types, routes, pricing
• Data-Ready: You can track metrics and report insights that help improve performance
• Organized & Detail-Oriented: You can handle multiple clients and deliveries without dropping the ball

Compensation & Perks

• Competitive salary and bonus
• Opportunity to grow into a key account or ops leadership role
• Access to health, wellness, and professional development support
• Commission structure based on fulfillment performance
• Flexible, hybrid work culture

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online