Product & Technology Operations Manager at a Dynamic and Impact-driven Organisation

We are a dynamic and impact-driven organisation committed to advancing gender equity, political inclusion, and governance reform. Our work centres on designing and implementing high-impact interventions that expand access to resources, representation, and opportunities for women across various sectors.

We are recruiting to fill the position below:

Job Title: Product & Technology Operations Manager

Location: Ikoyi, Lagos
Employment Type: Contract

Job Description

• We are currently seeking a versatile and experienced Product & Technology Operations Manager to lead the development and management of our digital platforms—such as our election-technology platform and the Africa Female Founder Monitor—while ensuring smooth and secure IT operations across the organisation.
• This is a hands-on, mid-level role that blends product ownership with IT infrastructure coordination, making it ideal for a self-driven professional with a strong track record in managing digital tools and internal systems.
• The idealcandidate will also support cross-functional teams and ensure our digital infrastructure effectively supports the organisation’s growing programmatic and operational needs.
• We are seeking a versatile and experienced Product & Technology Operations Manager to lead the development and management of digital platforms, while ensuring smooth and secure IT operations across the organization.
• This is a hands-on, mid-level role that blends product ownership with IT infrastructure coordination, ideal for a self-driven professional with a strong track record in managing digital tools and internal systems.
• The successful candidate will lead innovation across our digital products, such as an election-technology platform and the Africa Female Founder Monitor, while overseeing core IT functions, supporting cross-functional teams, and ensuring the organization's digital infrastructure effectively supports its growing programmatic and operational needs.

Responsibilities
Product Management & Innovation:

• Lead end-to-end product development for the organization’s digital platforms, from concept through launch and iteration.
• Define and manage product roadmaps in alignment with organizational objectives and user feedback.
• Collaborate with developers, designers, program teams, and external vendors to deliver impactful, user-friendly products.
• Manage product testing, analytics, user support, and continuous improvements.
• Ensure platforms are accessible, secure, and scalable.

IT Operations & Digital Infrastructure:

• Oversee core IT functions, including system access, hardware/software setup, and network stability.
• Coordinate with IT vendors and service providers to ensure effective support and problem resolution.
• Implement and enforce data security, access controls, and backup protocols.
• Maintain up-to-date records of digital assets, user licenses, and hardware inventory.

Systems & Tool Integration:

• Support the integration and optimisation of platforms and collaboration tools (e.g., SharePoint, Notion, Google Workspace, Microsoft 365).
• Provide onboarding and basic training for staff on key platforms and tech protocols.
• Work cross-functionally to streamline workflows and improve organisational efficiency through technology.

Reporting, Documentation & Compliance:

• Maintain technical documentation for digital platforms and IT systems.
• Monitor usage data and generate product/tech-related reports to inform decision-making.
• Ensure compliance with internal IT policies, data protection regulations, and donor requirements.

Requirements

• Bachelor’s Degree in Computer Science, Engineering, Information Systems, or related field.
• Experience in civic-tech, social impact organisations.
• Familiarity with the digital governance and entrepreneurship ecosystem in Africa.
• Minimum of 5 years’ experience in product management, IT operations, or digital project delivery.
• Proven experience leading digital product development or platform management.
• Strong knowledge of IT systems, infrastructure, cloud-based tools, and digital security best practices.
• Experience with digital collaboration tools, CMS platforms, and user experience design is a plus.
• Strong analytical, problem-solving, and cross-functional coordination skills.
• Ability to work independently and deliver results in a fast-paced, mission-driven environment.

Application Closing Date
25th July, 2025.

How to Apply
Interested and qualified candidates should send their CV and a tailored one-page cover letter (PDF) to: recruitment@salveconsultinglimited.com using "Product & Technology Operations Manager – Application" as the subject of the mail.