Resort Concierge at La Campagne Tropicana Beach Resort - 2 Openings

La Campagne Tropicana Beach Resort is focused on presenting African hospitality and culture in a cosmopolitan manner. The resort boasts of a clean beach, lagoon and mangrove forest that provide visitors with the opportunity to observe, at close quarters, a wide variety of tropical Flora and fauna that include snake trees, mangroves, various species of epiphytes, monkeys, squirrels, bats, and various species of birds such as kingfishers, sea hawks, egrets and ducks.

We are recruiting to fill the position below:

Job Title: Resort Concierge (Male & Female)

Location: Ibeju Lekki, Lagos
Employment Type: Full-time / On-site
Slots: 2 Openings

Summary

• We are seeking a dynamic and personable Concierge to join our team.
• The ideal candidate will be no older than 25 years, passionate about delivering outstanding guest service, anticipating needs, and creating memorable stays.

Responsibilities

• Greet guests and colleagues warmly, maintaining a friendly and service-focused attitude in every interaction.
• Provide detailed and engaging information about the resort’s amenities, local attractions, dining options, and available activities to enhance the guest experience.
• Promptly manage guest requests, including reservations and special arrangements, ensuring personalized and timely service.
• Work closely with various resort departments to coordinate and deliver seamless, memorable experiences for guests.
• Address guest inquiries and resolve any issues efficiently, courteously, and with professionalism.
• Assist guests with their luggage and other needs to ensure comfort and convenience throughout their stay.

Requirements

• Possesses OND, HND, or BSc degree in Hospitality Management, Business, Communication, or related fields
• Energetic and confident communicator, ideally under 25 years of age
• Prior experience in hospitality or concierge services is highly desirable
• Exceptional communication and interpersonal skills to engage with diverse guests
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
• Willingness to work flexible shifts, including weekends and holidays
• Genuine passion for providing outstanding guest service and creating memorable experiences.

What we have to offer

• Competitive salary
• Opportunities for career development and advancement within the resort
• A supportive and dynamic work environment.

Application Closing Date
7th August, 2025.