Key Account Manager at Vitel Wireless Limited - 2 Openings

Vitel Wireless Limited has become a renowned company in the industry for our expertise and has contributed to several standards and innovations in data gathering and analysis in the African continent. Vitel has a Private Network Lines (Local Exchange Operator) service license and has had experience in the telecommunication business. Our vision is to leverage the dominance of large telecom operators in delivering cost-efficient services and establish interoperability with these operators for new, fast-growing services to the consumer.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Locations: Abuja and Lagos
Employment Type: Full-time

Job Summary

• We are seeking a results-driven Key Account Manager to manage and grow relationships with high-value clients.
• This role involves understanding client needs, providing tailored telecom solutions, and ensuring exceptional service delivery.

Key Responsibilities

• Manage a portfolio of strategic enterprise or corporate Clients/Partners.
• Understand customer requirements and offer appropriate telecom solutions.
• Serve as the main point of contact, building trust and long-term relationships.
• Drive account growth through upselling, cross-selling, and renewals.
• Monitor service delivery and coordinate with technical/support teams.
• Prepare proposals, reports, and contract documentation.
• Achieve sales targets and client satisfaction goals.
• Handle escalations and resolve client issues promptly.

Requirements

• Degree in Business, Marketing, or related field.
• 2 - 5 years experience in B2B sales or account management, preferably in telecom.
• Strong communication, negotiation, and relationship management skills.
• Ability to understand technical telecom products and explain them to clients.
• Goal-oriented, organized, and customer-focused.

Application Closing Date
31st August, 2025.