Operations Manager at Bafashion.shop

BAFashion is a fast-growing fashion and lifestyle brand focused on offering trendy, budget-friendly, and quality clothing for the modern customer.

Our aim is to create a smooth shopping experience through innovation, consistency, and excellent customer service.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Ketu, Lagos
Employment Type: Full-time

Position Summary

• The Operations Manager will be responsible for leading and coordinating day-to-day operational activities across multiple locations and online channels.
• This role involves close collaboration with the Head of Product Operations to design and implement efficient, scalable systems that support our growth objectives.
• You will oversee inventory, logistics, and website backend operations while ensuring consistent quality and operational alignment with our brand promise.
• The ideal candidate is a strong leader with a collaborative mindset, proven operational expertise, and the ability to manage cross-functional teams in a dynamic retail environment.

Key Responsibilities

• Collaborate with the Head of Product Operations to develop and execute operational strategies aligned with business goals.
• Oversee inventory management across all locations, ensuring accuracy, optimal stock levels, and loss prevention.
• Coordinate supply and demand planning with production and quality control teams.
• Manage daily website backend operations, including product updates, order processing, and delivery tracking.
• Ensure accurate and compelling digital product representation in partnership with marketing and technology teams.
• Design, implement, and refine operational processes and standard operating procedures (SOPs) to drive consistency and efficiency.
• Monitor and analyze operational KPIs, identifying opportunities for continuous improvement.
• Lead, mentor, and support operations and logistics staff, fostering a culture of accountability and high performance.
• Promote effective cross-departmental collaboration to ensure smooth workflows and business continuity.

Requirements

• Bachelor’s Degree in Business Administration, Operations Management, Logistics, Supply Chain, or a related discipline.
• 4 - 6 years of relevant experience in operations or inventory management, preferably within the retail or e-commerce sector.
• Proven leadership and people management skills.
• Proficiency with inventory and logistics systems; familiarity with e-commerce operations is an advantage.
• Excellent planning, coordination, and communication skills.
• Ability to perform effectively in a fast-paced, evolving business environment.

Competencies:

• Highly collaborative, with the ability to partner effectively with senior leadership and cross-functional teams.
• Strategic and analytical, with strong problem-solving skills and attention to detail.
• Experienced in leading operations in retail or e-commerce environments.
• Passionate about operational excellence, customer experience, and continuous improvement.
• An effective leader who empowers teams to deliver results.

Compensation and Benefits

• Net salary: N350,000 / Month.
• Direct exposure to end-to-end fashion and e-commerce operations.
• Opportunities for career growth and professional development.
• A dynamic, inclusive, and performance-driven work culture.

Application Closing Date
28th July, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Only shortlisted candidates with verified experience in fashion production will be contacted.