Customer Satisfaction Representative (Frozen Chicken & Eggs) at DSLPharma - 2 Openings

DSL Pharma is a manufacturing company that is currently focused on providing cutting edge veterinary and pharmaceutical solutions, customized to meet the daily needs of her end users.

We manufacture different drugs for improve livestock’s health. Our product is specially tailored to suit the environmental sustainability of livestock’s within Nigeria. Our animal health products undergo rigorous quality control to be certified fit for use on farm animals. Proudly Nigerian: All round availability; Very few produces in Nigeria; majority imports; Guaranteed Quality that matches imported brands: Active Pharmaceutical; Ingredient is source from the best in Europe and Asia and Competitive Pricing.

We are recruiting to fill the position below:

Job Title: Customer Satisfaction Representative (Frozen Chicken & Eggs)

Locations: Lagos & Port Harcourt - Rivers
Employment Type: Full-time

Job Purpose

• To drive the sales of frozen chicken and table eggs to wholesalers, retailers, restaurants, hotels, and market distributors within the assigned city.
• The role requires cold-chain sales knowledge, strong negotiation skills, and the ability to work under pressure in a fast-moving FMCG environment.

Key Responsibilities

• Actively prospect for new customers and close sales for frozen chicken and eggs.
• Maintain and grow sales with existing customers (retailers, hotels, food vendors, cold room operators).
• Ensure visibility of natnudO products in key wet markets and retail outlets.
• Achieve daily, weekly, and monthly sales targets.
• Work with depot/distribution teams to ensure prompt delivery of customer orders.
• Collect and report market intelligence (pricing, competitor activity, customer feedback).
• Reconcile cash or transfer payments and submit accurate sales reports daily.
• Educate customers on product handling, storage, and benefits.
• Escalate customer complaints or order challenges quickly and ensure follow-up.

KPIs

• Sales target achievement
• New customers onboarded
• Customer retention rate
• Daily remittance accuracy
• Market coverage efficiency

Requirements

• HND/B.Sc. in Business, Marketing, Agriculture, or related discipline.
• At least 1–2 years of field sales experience, preferably in FMCG or frozen foods.
• Must be familiar with cold-chain sales (frozen chicken, fish, meat, or ice cream).
• Strong selling, negotiation, and customer relationship skills.
• Must reside in Lagos or Port Harcourt and be willing to move around the city daily.
• Ability to meet targets and work with little supervision.

Application Closing Date
31st August, 2025.

How to Apply
Interested and qualified candidates should send their applications to: vacancies@afshltd.com using the Job Title as the subject of the email.

Note

• This is a SALES role – not a customer service or admin job.
• Only apply if you have SALES experience and are confident selling frozen chicken and table eggs to retailers, bulk buyers, or distributors.