Night Manager / Night Auditor / Internal Auditor at Tivana Workforce

Tivana Workforce is a workforce solutions company that provides services that unlock the full potential of human capital to drive business excellence and growth in an ever-evolving marketplace. Our Services include Staffing and Recruitment, Workforce Management, Training and Development, Technology Solutions, HR Consulting, Team Retreat Planning and Specialized services.

We are recruiting to fill the position below:

Job Title: Night Manager / Night Auditor / Internal Auditor

Location: Abuja (FCT) 
Employment Type: Full-time

Key Responsibilities
Guest Services & Front Office Operations:

• Welcome and assist late-arriving guests with check-in/check-out procedures.
• Resolve guest complaints and ensure overall guest satisfaction during night hours.
• Manage room inventory and handle overbookings, relocations, or VIP arrangements.
• Maintain a calm, courteous, and professional demeanor at all times.

Night Audit & Financial Reporting:

• Reconcile and balance daily financial transactions for all departments.
• Run and verify end-of-day reports (e.g., room revenue, cash/credit card payments, folios).
• Post room charges, taxes, and other adjustments.
• Prepare the daily summary report for management (e.g., occupancy, revenue, incidents).
• Ensure all accounts and ledgers are accurate and updated before handing over to the morning team.

Safety & Security:

• Monitor hotel premises and ensure guest safety throughout the night.
• Coordinate emergency procedures if needed (fire, medical, guest incidents).
• Maintain logs for security rounds, incident reports, and key control.

Team Coordination:

• Supervise and support night staff, including security, housekeeping, and front desk team.
• Ensure all shift duties are completed and standards are upheld.
• Communicate effectively with the morning team and complete shift handover.

Qualifications & Requirements

• Education: A degree in Accounting, Finance orHospitality Management.
• Experience: 3+ years in front office operations or night audit in a hotel environment.

Skills:

• Strong customer service and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Familiarity with hotel property management systems (PMS) – e.g., Opera, Hotelman etc.
• Basic accounting knowledge and attention to detail.
• Ability to work independently and manage crises calmly.
• Other: Availability to work night shifts, weekends, and holidays.

Key Competencies:

• Accountability & Integrity
• Analytical Thinking
• Conflict Resolution
• Time Management
• Adaptability

Application Closing Date
15th August, 2025.

How to Apply
Interested and qualified candidates should send their CV and Photograph to: tivanaworkforce@gmail.com using the Job Title as subject of the email.