Salesforce Administrator Assistant at VisionSpring Nigeria

VisionSpring is creating access to affordable eyewear, everywhere. Clear vision creates opportunities for increased learning, work, safety, civic participation, and quality of life. As a social enterprise, social change motivates us first. Our focus on sales and revenue targets serves and advances our mission objective—to increase functioning, productivity, and income earning potential for our low-income consumers by correcting refractive error and presbyopia with eyeglasses. We are working to transform the systemic dysfunction of an optical market that has failed to deliver eyeglasses—a 700-year-old technology—to 2.7 billion consumers in need of vision correction, most of whom live on less than $4 a day.

We are recruiting to fill the position below:

Job Title: Salesforce Administrator Assistant

Location: Nigeria

Responsibilities

• As a Salesforce Administrator Assistant, you’ll support the day-to-day operations of our Salesforce platform and help ensure it runs smoothly for teams across the organization.

Your responsibilities will include:

• Assisting the Salesforce Administrator with daily system tasks and platform enhancements
• Supporting users with account setup, permission management, and access requests
• Making configuration changes such as workflows, flows, fields, page layouts, and dashboards
• Tracking and helping implement Salesforce release updates
• Monitoring and coordinating regular data backups
• Maintaining and refreshing Salesforce Sandboxes
• Delivering end-user training and developing user guides and documentation
• Helping build a knowledge base for common issues and processes
• Responding to Salesforce-related IT service desk tickets and email queries, ensuring timely resolution or escalation
• Assisting with data validation and migration using tools like Excel and Data Loader
• Participating in team stand-ups to review tasks, progress, and priorities
• Collaborating with the DigitEYES development team as needed 

Requirements

• A degree in Computer Science or a related field (preferred)
• Salesforce Administrator Certification (required)
• Hands-on experience with Salesforce, ideally in a support or junior admin role
• Familiarity with core Salesforce objects: Accounts, Contacts, Leads, Opportunities, Reports, Dashboards, Campaigns, Products, Pricebooks, Quotes, etc.
• Proficiency in user management and permissions (roles, profiles, sharing rules)
• Strong understanding of workflows, validation rules, formula fields, flows, and page layouts
• Experience using Data Loader for importing, exporting, and updating data
• Basic to intermediate Excel skills (e.g., VLOOKUP, pivot tables)
• Excellent communication skills and responsiveness to user needs.

About You:

• You're curious about Salesforce and excited to grow your knowledge of CRM systems and how they can drive mission-driven work.
• You’re highly organized and detail-oriented, with a knack for follow-through and ensuring nothing slips through the cracks.
• A true team player, you find satisfaction in supporting others and contributing to shared goals.
• You thrive in fast-paced, evolving environments and adapt easily as priorities shift.
• You take pride in delivering high-quality work, whether it’s entering data accurately, updating reports, or troubleshooting user issues.
• You're a natural problem solver—you enjoy digging into challenges, researching solutions, and making things work better.
• You bring a strong service mindset, always looking for ways to help teams work more efficiently through smarter systems and tools.
• You’re eager to learn on the job, grow your technical skills, and play a key role in keeping systems running smoothly. 

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online