Receptionist / Front Desk Officer at Royal Hospital Limited

Royal Hospital Limited was established in 1973, it is one of the first ever private hospitals in Enugu state and has a rich history of care to many residents of the Eastern Nigeria and beyond. It is situated in the prestigious G.R.A at the heart of Enugu on a hill overlooking the state secretariat, close to the Banking and business zones of Enugu city.

We are recruiting to fill the position below:

Job Title: Receptionist / Front Desk Officer

Location: Enugu
Employment Type: Full-time

Responsibilities

• Assisting with administrative tasks
• Receives the guest and answers questions in person by telephone
• Provide client support services in accurate and timely fashion.
• Maintain high level of professionalism and competence in every client interaction.
• Build positive and productive relationships with clients.
• Make frequent client calls and visits to strengthen client relationships.
• Analyze and resolve service issues promptly.
• Inform management about complex client issues and resolutions.
• Maintain client focused working environment for team.
• Work in compliance with company policies and procedures.
• Identify and develop new business opportunities with client contacts.
• Responds to inquiries and refers when necessary to the appropriate official or department.
• Prepares outgoing mail, sorts and distributes incoming mails.
• Utilize effective problem solving and time management skills in client service operations.
• Assist in risk assessment and mitigation activities.
• Develop process improvements to enhance service efficiency and effectiveness.

Requirements
Candidate must possess the following:

• Minimum of OND / HND in any discipline.
• Must be computer literate
• Must be proficient in typing
• Must have good communication and interpersonal skills
• Previous experience in a Secretarial position is an added advantage.
• Must be resident in Enugu.

Salary
Very attractive, highly competitive and negotiable.

Application Closing Date
28th July, 2025.

Method of Application
Interested and qualified candidates should send their applications with a detailed resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to: info@royalhospital.com using the job title as the subject of the email.

Note: Applicants must reside in Enugu. Short-listed candidates will be invited for interview.