Riders for Health is an international social enterprise. We manage and maintain vehicles for health-focused partners in sub-Saharan Africa. Our expertise in transport management enables health workers to deliver vital health care to rural communities on a reliable and cost-effective basis. Riders for Health manages motorcycles, ambulances and other four-wheel vehicles used in the delivery of health care in seven countries across Africa. We work with ministries of health, international and African non-governmental organisations (NGOs), private-sector organisations, local community-based organisations and religious groups, to improve access to health care for over 21 million people.
As a social enterprise, we charge our partners a not-for-profit fee to ensure the sustainability of our programmes. At the core of our work is both training and preventive vehicle maintenance. By running reliable vehicle fleets, we ensure that the chain in health care delivery is never broken by failing vehicles thereby increasing health worker productivity. It is also far cheaper to keep a vehicle running efficiently over time than to repair it when it breaks down completely.
As a Logistics Courier specialising in waybills, your primary responsibility is to manage the sending and receiving of waybills for the organisation.
You ensure timely, accurate, and secure handling of these critical documents while coordinating with internal teams and external partners.
Your role is essential to maintaining smooth operations and upholding the organisation’s standards for efficiency and professionalism.
Your Key Duties
Waybill Handling: Collect, prepare, and send waybills to designated recipients, ensuring all details are accurate and complete.
Delivery and Pickup: Transport waybills and related documents to and from clients, vendors, or other stakeholders, following strict timelines.
Tracking and Documentation: Update internal systems with the status of sent and received waybills, keeping detailed and accurate records of all transactions.
Team Coordination: Work closely with all departments to ensure all waybills are sent as due.
Compliance: Follow organisational policies, industry regulations, and confidentiality protocols when handling waybills.
Professional Communication: Interact with clients and partners courteously to confirm deliveries, answer questions, or resolve issues related to waybills.
Equipment Care: Keep assigned delivery vehicles or equipment in good condition, reporting any maintenance needs immediately.
Expectations and Requirements
Skills and Abilities:
Strong organisational and time-management skills to handle multiple deliveries and deadlines.
Keen attention to detail to ensure accuracy in all waybill documentation.
Clear and professional communication for interactions with team members and external contacts.
Maintain a valid driver’s license and a clean driving record.
Physical Demands: Be prepared to lift and carry packages up to 25 lbs and perform tasks requiring moderate physical activity.
Knowledge: Understand local routes and geography to optimise delivery schedules and work independently with minimal supervision.
Flexibility: Be ready to handle urgent deliveries or occasional overtime as needed.
Work Environment:
You will split your time between indoor tasks (e.g., preparing documents and updating systems) and outdoor activities (e.g., making deliveries).
Expect to work in varying weather conditions and adapt to time-sensitive demands.
Support and Resources:
You will have access to necessary tools, including delivery vehicles, tracking software, and support from the logistics team.
Any issues with vehicles or equipment should be reported to your supervisor immediately for resolution.
Commitment to Excellence:
Your role as a Logistics Courier is vital to the organisation’s operations.
By maintaining accuracy, timeliness, and professionalism in handling waybills, you contribute directly to our success and reputation.
If you have questions about your responsibilities or need clarification, reach out to your supervisor or the logistics department.
This document is intended to guide you in your role and ensure alignment with organisational goals.
Security and Confidentiality:
The nature of the business undertaken by this company is extremely confidential.
During your employment and at all times thereafter, you will undertake not to disclose to any individual or third party any matter relating to the company.
Note that if the company has reason to believe that the issue of security and confidentiality has been compromised, this will be deemed as gross misconduct.
You will be required to comply with all such rules and regulations as Riders for Health may frame from time to time.
Safety and Precautions:
You will be responsible for safekeeping and return in good condition and order of all Riders’ properties (motorbikes, riding gears, etc.) which may be in your use, custody, or charge.
Application Closing Date
10th August, 2025.
How to Apply
Interested and qualified candidates should send their CV to: HR-NG@riders.org using the Job Title as the subject of the email.