Compliance and Operations Officer at Gosub Limited

Gosub Limited is a software company dedicated to developing innovative products that tackle everyday challenges. We are currently promoting gosub.ng, a web application that provides telecommunication products and services to individuals and corporate customers across Nigeria. Through gosub.ng, users can easily purchase data plans or airtime, transfer or convert airtime to cash, and process bill payments. We are passionate about delivering technological solutions to address the challenges faced by Nigerians.

We are recruiting to fill the position below:

Job Title: Compliance and Operations Officer

Location: Benin City, Edo
Employment Type: Full-time

Job Description

• We are looking for a smart, detail-oriented, and proactive Compliance and Operations Officer to join our growing team. This role is critical to ensuring that our internal processes run smoothly, employees remain compliant with company policies, and data is effectively used to support strategic decisions.
• You will work closely with the Managing Director (MD) on a daily basis, oversee customer service compliance, assist with HR operations, and leverage Generative AI platforms to improve data-driven decision-making.

Responsibilities

• Monitor and ensure company-wide compliance with internal policies and relevant regulations.
• Support and assist the MD in daily administrative and operational duties.
• Assist with HR functions including onboarding, performance tracking, internal communication, and documentation.
• Manage schedules, coordinate meetings, take minutes, and follow up on action items.
• Oversee customer service activities related to financial transactions, ensuring all records are accurate, verifiable, and compliant with company procedures.
• Maintain and analyse operational data using Excel, Google Sheets, and other relevant tools.
• Use Generative AI systems proficiently to analyse data, extract insights, and enhance operational efficiency through intelligent automation and reporting.
• Prepare internal reports, summaries, and updates to support informed decision-making.
• Use Google Workspace (Docs, Sheets, Slides, Calendar) for day-to-day documentation and communication.
• Facilitate internal communication and help maintain a culture of accountability and collaboration.
• Support internal audits and contribute to continuous process improvement initiatives.

Requirements

• Candidate must possess at least a Bachelor’s Degree in a related field.
• Minimum of 2 years of experience in a similar role.
• Flexible to work shifts, including days, nights, weekends, and holidays when the need arises.
• Must reside in Benin City, specifically around Sapele Road or GRA and environs.
• Proven experience in operations, compliance, HR, or administrative support roles.
• Proficiency in Microsoft Office Suite and Google Workspace tools.
• Comfortable using and prompting Generative AI platforms (e.g., ChatGPT, Gemini, Grok, DeepSeek) for data analysis and task automation.
• Strong organisational and multitasking skills.
• Excellent written, verbal, and presentation skills.
• Strong attention to detail and analytical thinking.
• High level of integrity and ability to handle confidential information with discretion.
• Strong ability to take initiative and work independently with minimal supervision.

Application Closing Date
31st July, 2025.

How to Apply
Interested and qualified candidates should send their application directly to:career@gosub.ng using "Compliance and Operations Officer" as the subject of the email.

Note

• Only applications sent directly to the mail will be reviewed.
• We encourage you to apply early, as applications will be considered on a first-come, first-served basis.
• If you do not reside in Benin City, specifically around Sapele Road or GRA and environs, do not apply.
• This role requires a proactive, detail-oriented individual with strong communication, analytical, and organisational skills. If you’re passionate about operational excellence, internal compliance, and supporting leadership at a high level, we’d love to hear from you.