Key Account Manager at Hoop Telecoms Limited

Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is emerging as a leading provider of telecommunication and business solutions.

Our goal is to be the telecom company of choice for voice, video, and data for consumers in Nigeria, West Africa, Africa, and globally. Simply put; our vision is global.

HOOPTEL is led by a strong management team with knowledge and extensive experience in the telecom industry, and other professionals with strong administrative skills and experience. We are primarily focused on delivering solutions to customers in Enterprise networks connectivity, Broadband internet services, Voice communication solutions, Video and secured data solutions, Data Centre and co-location services, managed cloud services, and other related telecommunication systems.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Abuja (FCT) 
Employment Type: Full-time

Job Description

• At Hoop Telecoms, we are committed to delivering innovative connectivity solutions that empower businesses and individuals to stay connected, competitive, and future-ready.
• As a fast-growing telecommunications company, we are seeking a dynamic and results-driven Key Account Manager to join our team and strengthen relationships with our high-value clients.

Responsibilities

• Develop and maintain strategic, long-term relationships with key enterprise and corporate clients.
• Understand clients' business objectives and provide tailored telecom solutions to meet their needs.
• Achieve and exceed sales targets and revenue growth for assigned accounts.
• Act as the main point of contact for clients, ensuring a high level of customer satisfaction and retention.
• Collaborate with internal teams (Technical, Customer Service, Finance) to deliver seamless service to key clients.
• Prepare regular reports on account status, sales performance, and client feedback.
• Identify new business opportunities within existing accounts and drive upselling/cross-selling strategies.
• Resolve client issues promptly and effectively to maintain trust and satisfaction.

Requirements

• Bachelor's Degree in Business, Marketing, or a related field.
• Minimum of 3 – 5 years of experience in Key Account Management, preferably in telecoms or ICT.
• Proven track record of meeting or exceeding sales quotas.
• Strong interpersonal, communication, and negotiation skills.
• Ability to analyze client needs and provide strategic solutions.
• Self-motivated, result-oriented, and a strong team player.
• Proficiency in Microsoft Office Suite and CRM software.

What We Offer

• Competitive salary
• Dynamic work environment with growth opportunities
• Training and development programs

Application Closing Date
30th July, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@hooptelecoms.com using “Key Account Manager" as the subject of the mail.