IT Horizons Limited is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ambitious but experienced professionals who deal with everything relating to technologies especially information communication technologies (ICT). In addition, we have the ability to update with latest trends.
We are recruiting to fill the position below:
Job Title: Team Lead, Security
Locations: Abuja (FCT) & Lagos
Summary
We seek a highly skilled and motivated Team lead Security Presales Engineer to join our dynamic team.
The ideal candidate will possess deep technical knowledge of cybersecurity/Network security solutions and be able to work closely with sales teams to drive the success of customer engagements.
As a Security Presales Engineer, you will be responsible for delivering technical expertise, pre-sales support, and solution demonstrations to prospective clients while ensuring that their security needs are met effectively.
Lead &collaborate with sales teams to understand customer requirements and recommend appropriate security solutions.
Lead & Conduct technical presentations, product demos, and workshops to highlight the value of security solutions to potential clients.
Act as a technical point of contact during the sales cycle, providing subject matter expertise in security technologies.
Work & Lead the sales team to create technical content for RFPs, RFQs, and proposals
Create solution architectures, proof of concepts (PoCs), and proof of value (PoV) based on the identified needs and ensure the proposed security solutions integrate seamlessly with existing customer infrastructure
Maintain in-depth knowledge of the organization’s security solutions and capabilities to provide technical leadership and guidance to customers
Work closely with the engineering and product management teams to understand new product features and enhancements
Drive customer satisfaction by working closely with the engineering team to understand new product features and enhancements
Achieve financial targets for the solution areas under your management.
Evaluate and optimize solution performance periodically in line with organizational goals.
Design and Configuration of routing and switching equipment
Design and Configuration of voice services (IP/Traditional; On-premises/Hosted)
Design and Configuration of Telepresence Solutions
Design and Configuration of Contact Center Solutions
Design and Configuration of Multimedia Solutions
Design and Configuration of Collaborative Solutions
Design and Configuration of Wireless Solutions
Design and Configuration of Enterprise Mobility Solutions
Design and Configuration of Network, Systems and Application Monitoring Solutions
Remote support of on-site engineers and end users/customer
Remote troubleshooting and fault finding when issues occur
Provide Level-1/2 support and troubleshooting to resolve issues
Liaising with project management teams, third-line engineers
Speaking with customers via email and phone for initial requirement capture
Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Monitor performance and ensure system availability and reliability
Monitor system resource utilization, trending, and capacity planning
Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards
Design and implementation of new solutions and improving resilience of the current environment
Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
Reporting network operational status by gathering and prioritizing information and managing projects
Deliver Proof of Concepts (POC)
Product presentations and demonstrations
Support with the technical qualification of sales opportunities
Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.
Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP)
Support the Head of Department in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy
Recognize and actively seek ways to exploit IT to address the complex business, organizational and technical issue
Provide Professional network security knowledge; participate in proposing anddeveloping network security solutions
Implement appropriate procedural and technical access control mechanisms; participate in security incident management, security assessments, and vulnerability testing and make recommendations for corrective actions
Take overall responsibility for ensuring the availability, performance and security of network services within agreed service levels; lead the development of procedures and standards for IT network security operations
Plan, monitor and control projects using the either PMBOK/PRINCE2 methodology.
Requirements
University degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or other related courses or numerate disciplines.