State Manager at Strivo Labs

At Strivo Labs, we are passionate about helping businesses scale with speed and precision. We specialise in providing end-to-end digital solutions, from custom design and MVP development to automation and content creation.

We are recruiting to fill the position below:

Job Title: State Manager

Location: Lagos

Role Overview

• We are seeking a proactive and strategic State Manager to lead all operational, sales, and performance-related activities.
• This role combines leadership, execution, and relationship management to ensure consistent growth, high service standards, and full compliance with organizational policies across all outlets and teams in the region.

Key Responsibilities
State-Level Strategy & Execution:

• Drive the implementation of sales strategies
• Develop and execute local market expansion plans.
• Monitor competitive landscape and local market dynamics.

Branch Oversight & Field Operations:

• Provide leadership and direction to all branch teams.
• Conduct routine operational reviews and store visitation
• Ensure alignment with operational standards, processes, and customer experience goals.

People Leadership & Performance Management

• Recruit, train, and mentor branch and field personnel.
• Set and monitor KPIs to drive accountability and performance.
• Foster a culture of ownership, teamwork, and continuous improvement.

Risk, Compliance & Reporting

• Ensure adherence to credit policies, documentation standards, and risk protocols.
• Oversee the resolution of escalated client issues and operational risks.
• Prepare and present Daily/weekly/monthly reports on activities, trends, and state performance.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 2 years of experience in multi-branch management, retail finance, or field operations.
• Experience in team leadership and driving sales or recovery performance.
• Strong familiarity with the assigned region and local market dynamics.
• Fluency in English; knowledge of local languages is an advantage.

Key Skills:

• Strategic leadership and execution
• Sales and operations management
• Team coaching and performance monitoring
• Customer and stakeholder engagement
• Data-driven decision-making and reporting
• Conflict resolution and crisis management

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV and a short note on why they are a good fit and their salary expectations to: hiring@strivolabs.com using the Job Title as the subject of the email.