Bureau Veritas is a world leader in testing, inspection and certification services (TIC). Bureau Veritas is a Business to Business to Society service company that contributes to positively transforming the world we live in. We work closely with our clients to address the critical challenges they face and to link these to the emerging aspirations of society. We play a pivotal role in building and protecting companies' reputations, supporting them as they forge the foundations of trust that is built to last.
We are recruiting to fill the position below:
Job Title: Agri-Food Laboratory Technical Manager
Location: Sagamu, Ogun
Work mode: Full Time
Job Description
The job incumbent is responsible for the operational organization in all aspects of operations and for setting up, delegating, managing and when necessary, adjusting the operational activities on tactical and operational level and to give feedback to the management team and other departments.
Drive Profit and Loss of Agri Food Laboratory (Africa Quality Assurance Center -AQAC). The position is responsible for the overall technical activity of the Agri-food Laboratory. Position based in Shagamu but may require travels.
The Agri-Food Laboratory Technical Manager performs the job within the framework of the BV Quality Assurance System, the Code of Ethics and the BV Group policies, procedures & Absolutes as well as ISO 17025 standards and GLP.
KPIs
Operational:
Maintain Accreditation (ISO 17025 & others LTOs)
Elaborating of yearly operational action plan in agreement with N+1 for his/her team
Defining operational and productivity targets within the action plan
Analyse monthly financial results and initiate corrective actions
Carry out, monitoring of operational performance (realised days, reporting, service, productivity ratio, etc) to be lined up with KPI‟s
Carry out monitoring of operating expenses
Develop / select and monitor own staff
Supervise work performed in the laboratory
Define procedures and quality standards for laboratory activities
Manage team training (scientists, technicians, assistants)
Handle administrative aspects of personnel management with support of HR Dpt
Supervise inventory management and supply of materials
Coordinate maintenance activities for laboratory structures, instruments and machinery
Ensure compliance with laboratory safety standards
Handle customer complaints
Technical study of projects and contracts
Development of new methods
plan and manage laboratory analysis and testing activities
Manage Sales Team to increase revenue
Management / Leadership:
Lead and coach employees (individual development, motivation, assessment, feedback)
Recruiting, staffing, qualification, reviewing and training
Provide technical support to his/her team.
Provide operational support by coordinating interfaces to responsible organisational units
Organise (prepare, execute, follow-up) regular operational meetings with his team
Create and maintain relationships to large accounts by regular visits
Develop and train his staff to be fit for the demand of the market
Empower the team members based on skills and competencies
Delegation of tasks in agreement with supervisor
Financials : Revenue, Profitability & DSO)
Productivity per head
TAT
Customer satisfaction
Number of customer complaints
Occupancy rate
Cost control.
PT.
Requirements
Diploma or Degree in Analytical Chemistry
Diploma or degree in Management
Must have min. 5-10 years of laboratory and management experience.
Technical experience in Agri-food ISO 17025 accredited laboratory
Good communication skills (verbal and written)
Fluent in English, another language like French is a plus
Understanding of QHSE - processes
MO365 Proficient.
Key Competencies:
Knowledge & practise of Quality and safety systems.
High levels of concentration.
To ensure the accuracy and precision of activities.
Team leadership.
Communication.
Planning and organising.
Problem solving and decision making
People management and development
Knowledge of Laboratory Information Management Systems (LIMS)
Commitment to the company’s Core Values, Code of Ethics and ‘3 Absolutes’.
Time and priority management.
Reliability
Analytical thinking.
Initiative
Dedication.
Assertiveness
Knowledge of laboratory data analysis and interpretation techniques
Knowledge of quality control instruments and techniques
Competence in calibration, maintenance and sterilization of laboratory equipment.